Mia Hendricks
Huntersville,NC
Summary
Over 1.5 years experience as a Hostess/Food Runner. Skilled in multitasking and maintaining high service standards. Loves providing good customer service and am a quick learner. Loves to stay busy and will look to help anywhere needed.
Overview
1
1
year of professional experience
Work History
Restaurant Hostess
Basilico's
03.2024 - 07.2024
- Reviewed all reservations at beginning of shift and kept a waitlist for busy times.
- Took reservations and to-go orders by phone, answered customer questions, and informed of correct wait times.
- Provided great service through friendly interactions with customers.
- Helped servers, food runners and bussers during busy hours or when short staffed. Worked as a team keeping the dining room running smooth.
- Performed all side work in a timely manner
Restaurant Hostess
Pippa's Sports Cafe
05.2023 - 03.2024
- Multi-tasked by handling phone calls while attending to in-person guests.
- Kept an organized waitlist for busy times.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Organized and cleaned menus, wrapped silverware, updated daily specials board.
- Completed all side work, opening and closing duties in a timely manner.
- Trained new hostess
- Supported the Food Runners
Food Runner
Pippa's Sports Cafe
05.2023 - 03.2024
- Checked food tickets and delivered correct food items to tables.
- Check for food plated properly.
- Cleared tables immediately after guests left in preparation for next party.
- Organized and replenished supplies at food stations to help the kitchen staff.
- Assisted servers in attending to guests' needs.
- Handled busy shifts calmly
Education
Graduate Next Spring -
Cox Mill High School
Concord, NC05.2025
Skills
- Customer Service
- Strong multitasking
- Quick learner
- Restaurant layout knowledge
- Server Support
- Phone Etiquette
- Interactive communication skills
- Cleaning and sanitation
Timeline
Restaurant Hostess
Basilico's
03.2024 - 07.2024
Restaurant Hostess
Pippa's Sports Cafe
05.2023 - 03.2024
Food Runner
Pippa's Sports Cafe
05.2023 - 03.2024
Graduate Next Spring -
Cox Mill High School