Mia Hill
Citrus Heights,CA
Summary
Driven and results-oriented professional with a strong background in retail and customer service, notably at H&M Clothing. Excelled in upselling and cross-selling, enhancing sales strategies with a keen focus on retail loss prevention and problem-solving skills. Demonstrated ability to improve customer satisfaction and drive sales, leveraging both hard and soft skills to exceed employer expectations.
Overview
2
2
years of professional experience
Work History
Sales Associate
H&M Clothing
Roseville, CA
09.2023 - 08.2024
- Ticketed, arranged and displayed merchandise to promote sales.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Upsold additional items based on customer interests and needs.
- Bagged or packaged purchases and wrapped gifts.
Cashier
Jacks urban eats
Roseville, CA
07.2022 - 09.2023
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Followed company security procedures for handling large sums of money.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Answered phone calls to assist customers with questions and orders.
Cashier/Cook
Wingstop
Auburn, CA
02.2022 - 07.2022
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Processed customer payments quickly and returned exact change and receipts.
- Counted and balanced cashier drawers.
- Processed sales transactions to prevent long customer wait times.
- Followed established procedures and requirements for safe food handling, storage and service.
- Used standardized recipes and other instructions to prepare food.
- Handled advanced thawing and food pre-preparation for upcoming meals.
- Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
Education
High School Diploma -
Lincoln High School
Lincoln, CA06-2023
Skills
- Retail loss prevention
- Promotional support
- Upselling
- Problem-solving skills
- Upselling and cross selling
- Sales strategies
Timeline
Sales Associate
H&M Clothing
09.2023 - 08.2024
Cashier
Jacks urban eats
07.2022 - 09.2023
Cashier/Cook
Wingstop
02.2022 - 07.2022
High School Diploma -
Lincoln High School
Similar Profiles
Jasmandeep Kaur BainsJasmandeep Kaur Bains
Customer Services Assistant at H&M ClothingCustomer Services Assistant at H&M Clothing
Samantha BleckeSamantha Blecke
Retail Sales Associate at H&M ClothingRetail Sales Associate at H&M Clothing
Ecaterina MindruEcaterina Mindru
Store Designer's Assistant at H&M ClothingStore Designer's Assistant at H&M Clothing