Mia LaRue
New Castle,DE
Summary
Accomplished Sales Lead Manager with strong communication skills and a background in mentoring and developing talent. Committed to driving sales success through strategic planning and effective team leadership.
Overview
21
21
years of professional experience
Work History
Sales Lead Manager
Loft
Glen Mills, PA
10.2020 - Current
- Led sales strategy development, enhancing team performance and driving revenue growth.
- Analyzed market trends, identifying opportunities for new product offerings and customer engagement strategies.
- Implemented training programs to enhance sales techniques and improve overall customer satisfaction.
- Mentored junior sales staff, fostering skill development and improving team collaboration.
- Coached employees in successful selling methods and encouraged them to follow step by step procedures.
- Managed a high-performing sales team, ensuring consistent achievement of targets and goals.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Demonstrated products to show potential customers' benefits and advantages and encouraged purchases.
- Recruited, interviewed and hired employees and implemented a mentoring program to promote positive feedback and engagement.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Built relationships with customers to establish long-term business growth.
- Prepared employee schedules and accurately fixed work hours and accurately processed payroll.
- Opened and closed registers accurately,prepared daily deposits and handled cash and money management for Loft stores located in shopping malls and shopping strips.
- Operated keys at multiple locations at the same time.
- Operated the business alone open to close.
Sales Associate
DSW Shoe Warehouse
Newark, DE
06.2005 - Current
- Delivered exceptional customer service, enhancing overall shopping experience and building customer loyalty.
- Assisted customers in selecting footwear, providing personalized recommendations based on needs and preferences.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Accurately processed POS transactions, returning cash payment cards, and receipts to customers.
- Collaborated with team members to achieve monthly sales goals.
- Maintained the expected fulfillment/accuracy rate.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Loaded sales floor, operated all devices (phones computers/printers )effectively.
Education
High School Diploma -
Delcastle Technical Highschool
Newport, DE05-2006
Skills
- Sales leadership
- Training programs
- Product knowledge
- Cash management
- Time management
- Task delegation
- Market analysis
- Performance management
- Problem solver
- Financial literacy
Accomplishments
Promoted to Sales Leader and transferred to a higher-volume location in recognition of strong sales performance, leadership skills and consistent ability to drive results.
Timeline
Sales Lead Manager
Loft
10.2020 - Current
Sales Associate
DSW Shoe Warehouse
06.2005 - Current
High School Diploma -
Delcastle Technical Highschool