Mia Madere
Belle Chasse
Summary
Dynamic Front Desk Receptionist at Madere & Sons Towing, adept at enhancing client satisfaction through exceptional customer service and meticulous appointment scheduling. Proven ability to manage complex dispatch operations while maintaining accurate vehicle records, showcasing strong attention to detail and effective problem-solving skills.
Professional administrative specialist prepared for role requiring exceptional organizational and interpersonal skills. Background includes managing high-traffic reception areas, coordinating schedules, and providing top-notch customer service. Known for strong teamwork and adaptability, ensuring seamless operations and positive client interactions.
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist
Madere & Sons Towing
Harvey, LA
01.2024 - Current
- Managed multi-line phone system, directing calls to appropriate departments efficiently.
- Greeted and assisted customers professionally, enhancing overall client satisfaction.
- Scheduled service appointments, coordinating with tow truck operators for optimal dispatching.
- Maintained accurate records of incoming and outgoing vehicles, ensuring compliance with company protocols.
Education
High School Diploma -
Belle Chasse High School
Belle Chasse, LANo Degree - Bachelors of Nursing
Fletcher Technical Community College
Schriever, LA05-2028
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Problem-solving skills
- Team collaboration
- Scheduling
- Appointment scheduling
- Office organization
- File organization
- Hospitality services
- Complex Problem-solving
Timeline
Front Desk Receptionist
Madere & Sons Towing
01.2024 - Current
High School Diploma -
Belle Chasse High School
No Degree - Bachelors of Nursing
Fletcher Technical Community College