Mia Majors
Sabai
4
years of professional experience
Dedicated and adaptable individual with experience in hospitality and retail. Skilled in managing reservations, coordinating schedules, and delivering outstanding customer service. Committed to enhancing operational efficiency and fostering positive relationships with clients and colleagues.
Work History
Hostess
2 Years 6 Months- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservations efficiently, optimizing seating arrangements during peak hours.
- Trained new host staff on operational procedures and guest interaction standards.
- Monitored dining area for cleanliness and ambiance maintenance.
- Resolved guest inquiries and concerns promptly, maintaining high satisfaction levels.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Front Desk Receptionist
9 Months- Coordinated scheduling for appointments and meetings, optimizing daily office flow.
- Assisted in communication between faculty, parents, and students, fostering positive relationships.
- Streamlined visitor check-in process, improving efficiency and security protocols.
- Trained new staff on front desk procedures and customer service best practices.
- Maintained an organized and clean front office area to create a professional and welcoming environment for visitors and employees.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Retail Worker
6 Months- Assisted customers with product selection and inquiries to enhance shopping experience.
- Provided support during promotional events to drive sales and engage customers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Organized merchandise displays to optimize store layout and improve visibility.
- Maintained inventory records, ensuring stock levels met customer demands.
Server
2 Years 1 Month- Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
- Coordinated food and beverage orders, ensuring timely delivery and quality standards.
- Trained new staff on menu knowledge and service protocols, improving team performance.
- Managed cash register operations, maintaining accuracy in transactions and balancing cash drawers.
- Resolved customer complaints promptly, fostering positive dining experiences and repeat business.
- Developed strong relationships with regular patrons, personalizing service to enhance return visits.
Education
High School Diploma
- Extracurricular Activities: Varsity Tennis
- Elected Captain of South Eugene Girls Tennis Team
Bachelor of Science - Political Science And Government
Skills
Multitasking
Phone etiquette
Time management
Reservation management
Detail-oriented
Quick learner
Customer engagement
Timeline
Retail Worker
Miss Meers
11.2024 - 05.2025Read More
Front Desk Receptionist
South Eugene High School
09.2024 - 06.2025Read More
Hostess
Sabai
02.2024 - CurrentRead More
Server
Lion and Owl
11.2022 - 12.2024Read More
University of Oregon
Bachelor of Science from Political Science And Government
Read More
South Eugene High School
High School Diploma
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