Mia Martin
Arlington,WA
Summary
Friendly and adaptable Front Office Assistant with a strong focus on guest satisfaction. Skilled at answering questions, providing helpful information, and handling check-ins and check-outs quickly and efficiently. Known for delivering great service and building positive relationships with both guests and team members.
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist
Arlington Flight Services
Arlington
06.2024 - 02.2025
- I greeted guests at the front desk and engaged in pleasant conversations while managing the check-in process.
- Scheduled, coordinated, and confirmed appointments and meetings.
- Provided information about services offered at Arlington Flight Services to clients and visitors.
- Organized and maintained files and records to ensure up-to-date documentation.
Restaurant Hostess
KafeNeo
Arlington
09.2023 - 06.2024
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guests' needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously, while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Front Desk Receptionist Intern
Providence Regional Medical Center Everett
Everett
06.2023 - 08.2023
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Expedited check-in/out processes for clients by efficiently handling paperwork and payment transactions with accuracy and attention to detail.
- Safeguarded sensitive information by adhering to strict confidentiality protocols regarding personal and financial client data.
- Confirmed appointments, communicated with clients, and updated client records.
Education
High School Diploma -
Arlington High School
Arlington, WA06-2025
Skills
- Customer service
- Multitasking ability
- Data organization
- Conflict resolution
- Time management
- Effective communication
Timeline
Front Desk Receptionist
Arlington Flight Services
06.2024 - 02.2025
Restaurant Hostess
KafeNeo
09.2023 - 06.2024
Front Desk Receptionist Intern
Providence Regional Medical Center Everett
06.2023 - 08.2023
High School Diploma -
Arlington High School
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