Mia Martinez
Vancouver,WA
Summary
Organized Front Desk Receptionist with diverse experience in retail and childcare. Skilled in appointment scheduling, customer service, cash handling, and visual merchandising. Proactive in resolving customer issues and maintaining clean, efficient environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Kidsclub Fun and Fitness
08.2022 - Current
- Confirmed appointments, communicated with clients, and updated client records.
- Resolved customer problems and complaints.
- Handled phone calls and inquiries professionally, directing callers to appropriate departments as needed.
- Responded to customer requests for products, services, and company information.
Retail Intern
Wildfern Boutique
04.2023 - 06.2023
- Supported store operations by performing cash register duties, handling transactions accurately and efficiently.
- Participated in visual merchandising projects, creating eye-catching displays that attracted shoppers and boosted sales.
- Addressed customer inquiries promptly, offering informed recommendations based on their preferences and needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Babysitter
Family Members
01.2021 - 03.2023
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
Education
High School Diploma -
Evergreen Highschool
06.2024
Skills
- Customer Service
- Time Management
- Cash Handling
- Telephone Etiquette
- Appointment Scheduling
Certification
- Washington State Food Handlers Card
- Heads Up Concussion Certification
Timeline
Retail Intern
Wildfern Boutique
04.2023 - 06.2023
Front Desk Receptionist
Kidsclub Fun and Fitness
08.2022 - Current
Babysitter
Family Members
01.2021 - 03.2023
High School Diploma -
Evergreen Highschool
- Washington State Food Handlers Card
- Heads Up Concussion Certification
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