Mia Moreno Abrego
APPLE VALLEY,MN
Summary
Dynamic and dedicated professional with a strong background in customer service at Buffalo Wild Wings. Proven ability to enhance customer satisfaction through effective communication and problem-solving skills. Recognized for reliability and teamwork, adept at managing multiple tasks while maintaining high service quality. Committed to fostering positive relationships and adapting to new technologies. Looking to start a job in healthcare while pursuing nursing degree.
Overview
5
5
years of professional experience
Work History
Cashier
Buffalo Wild Wings
05.2021 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Responded promptly to requests for assistance, spills and customer inquiries.
Server
Buffalo Wild Wings
05.2021 - Current
- Demonstrated strong multitasking skills by managing multiple tasks simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Cashier/Server
Five Guys
08.2020 - 02.2021
Education
Bachelor Of Nursing -
Normandale Community College
Minneapolis, MNSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cleaning and sanitizing
- Team collaboration
- Reliability and punctuality
- Written and verbal communication
- Complex Problem-solving
- Attention to detail
Timeline
Cashier
Buffalo Wild Wings
05.2021 - Current
Server
Buffalo Wild Wings
05.2021 - Current
Cashier/Server
Five Guys
08.2020 - 02.2021
Bachelor Of Nursing -
Normandale Community College