Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Mia Olavarria

Salisbury Mills,NY

Summary


Personable and reliable individual with knack for building positive customer relationships and ensuring smooth daily operations. Familiar with inventory management and proficient in point-of-sale systems, bolstered by strong problem-solving abilities. Dedicated to enhancing store efficiency and delivering exceptional customer experiences.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Key Holder

Zales Outlet
07.2023 - Current
  • Oversaw daily operations, ensuring optimal store performance and excellent customer service.
  • Trained and mentored new staff on company policies and sales techniques.
  • Managed inventory levels, conducting regular audits to maintain accuracy.
  • Resolved customer issues efficiently, enhancing overall shopping experience and satisfaction.
  • Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
  • Assisted customers in locating specific items they were looking for quickly resulting in an increase of overall client satisfaction.
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.

Youth Group Volunteer

Echo Grace Community Church
10.2022 - Current

Led youth group meetings, fostering community engagement and participation.

  • Developed and facilitated educational programs, enhancing spiritual growth among participants.
  • Organized events promoting teamwork and leadership skills within youth members.
  • Mentored younger volunteers, providing guidance and support in their roles.
  • Collaborated with church staff to align youth activities with overall community goals.
  • Coordinated outreach initiatives, increasing awareness of youth programs in local community.
  • Encouraged creativity among youth group members by designing artistic projects that showcased their talents and strengths.

Child Counselor

Staten Island Academy
06.2022 - 08.2023
  • Developed individualized counseling plans to support emotional and behavioral growth of students.
  • Facilitated group therapy sessions, fostering communication and peer support among participants.
  • Collaborated with educators to identify at-risk students and implement intervention strategies.
  • Educated parents on child development and effective parenting techniques through workshops and resources.
  • Mentored junior counselors, sharing best practices for engaging with children and families.
  • Enhanced communication between parents and school staff by acting as a liaison and facilitating meetings.
  • Enhanced passenger safety by conducting thorough pre-trip inspections and addressing potential issues.

Education

Associate of Science - Educational Psychology

Orange County Community College
Middletown, NY
06-2025

Skills

  • Customer service
  • Training and mentoring
  • Workplace safety
  • Daily reporting
  • Safety enforcement
  • Attention to detail
  • Flexible and adaptable
  • Multitasking Abilities
  • Infant care experience
  • Licensed driver
  • Activity planning
  • Complex Problem-solving
  • Toddler engagement
  • Cash handling
  • Staff training

Accomplishments

  • Achieved helping children with autism reach a new level of social skills through effectively helping with daily affirmations, holding all inclusive activities from ages 3-10
  • 5 star Google Reviews
  • BT certified
  • DCA certified

Certification

Behavioral Technician course

Timeline

Key Holder

Zales Outlet
07.2023 - Current

Youth Group Volunteer

Echo Grace Community Church
10.2022 - Current

Child Counselor

Staten Island Academy
06.2022 - 08.2023

Associate of Science - Educational Psychology

Orange County Community College
Mia Olavarria