Mia Raines
Chicago,IL
Summary
Customer-focused and licensed cosmetologist with experience in retail, sales support, and high-volume service environments. Skilled in POS systems, cash handling, inventory management, client consultation, and sanitation compliance. Proven ability to deliver excellent customer service while maintaining organized and efficient workspaces.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Customer Service Associate
Walgreens
Chicago, IL
04.2026 - 09.2026
- Greeted customers warmly and identified their needs, fostering positive relationships and customer satisfaction.
- Assisted customers with product inquiries and service requests, enhancing overall shopping experience.
- Processed cash transactions accurately and efficiently at the register.
- Maintained store cleanliness and organized merchandise on shelves.
Nail Technician
Klawedbymia
Chicago, IL
07.2024 - 11.2025
- Conducted client consultations to recommend customized nail services, enhancing client satisfaction and encouraging repeat visits.
- Perform personalized and creative manicures and pedicures on a variety of clients.
- Maintain strict hygiene and sanitation standards.
- Managed client bookings and improved retention through effective scheduling and proactive follow-ups.
Retail Associate
Ross Stores
Chicago, IL
03.2023 - 05.2024
- Guided customers in locating merchandise and addressing inquiries to enhance shopping experience.
- Organized and restocked shelves to ensure product availability and support sales.
- Maintained store appearance by stocking shelves, organizing merchandise displays, and cleaning counters.
- Organized and restocked shelves to maintain product availability.
- Enhanced store appearance by stocking shelves, arranging merchandise displays, and cleaning counters for optimal presentation.
Customer Service Associate
Family Dollar
Chicago, IL
06.2022 - 01.2023
- Delivered friendly and efficient customer service, addressing product inquiries to enhance overall shopping experience.
- customer engagement.Processed high-volume POS transactions accurately while ensuring strong cash handling practices.
- Organized and maintained clean sales floor, improving product visibility and accessibility for customers.
Education
Cosmetology -
Simeon Career Academy
Chicago, ILSkills
- Customer service
- Cash handling
- Inventory management
- Customer engagement
- Sales support
- Product knowledge
- Highly organized
- Time management
- Problem solving
- Team player
Certification
Cosmetology license issued by Illinois Department of Financial and Professional Regulation in 2024
Timeline
Customer Service Associate
Walgreens
04.2026 - 09.2026
Nail Technician
Klawedbymia
07.2024 - 11.2025
Retail Associate
Ross Stores
03.2023 - 05.2024
Customer Service Associate
Family Dollar
06.2022 - 01.2023
Cosmetology -
Simeon Career Academy