Mia Reyes
Victoria,TX
Summary
Dynamic and results-driven professional with extensive experience at The Texan, excelling in team leadership and customer service. Proven track record in cash handling and problem-solving, enhancing operational efficiency and customer satisfaction. Recognized for training staff effectively and implementing inventory management practices to minimize discrepancies. Flexible and dedicated to achieving team goals.
Overview
3
3
years of professional experience
Work History
Cashier Team Lead
The Texan
Magnolia
05.2025 - 04.2026
- Supervised cash handling processes to ensure accuracy and efficiency.
- Trained new team members on customer service protocols and register operations.
- Assisted in managing daily cash flow and balancing registers at shift end.
- Implemented effective inventory management practices to minimize discrepancies.
- Resolved customer inquiries and issues promptly, enhancing satisfaction levels.
- Coordinated scheduling to optimize staff coverage during peak hours.
- Monitored team performance, providing feedback for continuous improvement.
Cashier/ Crew Member
Mcdonalds
Victoria, TX
01.2023 - 05.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained cleanliness and organization of work area to enhance customer experience.
- Assisted in training new cashiers on operational procedures and customer service standards.
- Resolved customer inquiries and complaints promptly to ensure satisfaction.
- Collaborated with team members to streamline checkout processes during peak hours.
- Implemented best practices for accuracy in cash handling and transaction processing.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
Education
High School Diploma -
Victoria West High School
Victoria, TX05.2025
Skills
- Customer service
- Team leadership
- Problem-solving
- Cash handling
- Positive attitude
- Flexible schedule
- Cash register operation
- Store opening and closing
- Money handling
- Product restocking
- Heavy lifting
- Payment processing
Languages
English
Native or Bilingual
Timeline
Cashier Team Lead
The Texan
05.2025 - 04.2026
Cashier/ Crew Member
Mcdonalds
01.2023 - 05.2025
High School Diploma -
Victoria West High School