Mia Rickert

Supervised daily operations, ensuring adherence to company standards and procedures.

Conducted regular performance evaluations of staff members, providing constructive feedback and identifying areas for growth.

Trained and mentored team members to enhance performance and productivity.

Implemented cost-saving strategies, optimizing inventory management processes.

Coordinated staff schedules to maintain adequate coverage during peak hours.

Oversaw guest reception and ensured a welcoming environment. Cultivated positive relationships with guests to foster loyalty and satisfaction.

Managed POS systems including Aloha and Toast to streamline transaction processes.

Executed timely delivery of food orders to tables, ensuring customer satisfaction.

Executed ingredient preparation and food production for guest service.

Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.