Mia Robles
Phoenix,AZ
Summary
Committed and hardworking cashier with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.
Overview
4
4
years of professional experience
1
1
Year of CNA experience
Work History
Cashier
Red Dragon Express
10.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
CNA
Scottsdale Village Square
09.2023 - 01.2024
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
FC Associate
Amazon
07.2022 - 05.2023
- Followed procedures at all times for personal and team safety.
- Maintained compliance with company safety policies and called violations to attention of management.
- Operated pallet jacks, forklifts and other heavy equipment to transport merchandise throughout facility.
- Supported warehouse supervisors in daily operations management, meeting deadlines consistently without compromising quality standards.
- Assisted in training new hires, leading to a more knowledgeable and efficient workforce.
- Evaluated merchandise for irregularities, flaws or damage prior to packing.
- Conducted regular inventory audits to ensure accuracy and minimize discrepancies.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
Education
CNA Certification - Nursing Assistance
Star Canyon School of Nursing
8900 N Central Ave Ste 107 Phoenix, AZ 8502007.2023
High School Diploma -
Betty Fairfax High School
Laveen, AZ05.2021
Skills
- Customer Service
- Work Ethic and Integrity
- Patience and Empathy
- Money Handling
- Reliability and punctuality
Languages
Spanish
Native or Bilingual
Timeline
Cashier
Red Dragon Express
10.2023 - Current
CNA
Scottsdale Village Square
09.2023 - 01.2024
FC Associate
Amazon
07.2022 - 05.2023
CNA Certification - Nursing Assistance
Star Canyon School of Nursing
High School Diploma -
Betty Fairfax High School
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