Mia Rogers
First Colony Montessori South
Tampa,FL
7
years of professional experience
Results-driven sales and healthcare administration professional pursuing a Bachelor's degree in Healthcare Administration, with experience in consultative sales, lead generation, customer relationship management, and team leadership. Proven ability to build relationships with prospective clients, conduct outbound cold calls, manage lead follow-up, deliver engaging presentations and tours, and guide customers through the decision-making and registration process. Strong communicator with a competitive, goal-oriented mindset and a passion for healthcare. Seeking to leverage relationship-building, sales, and business development skills in a pharmaceutical sales representative role.
Work History
Assistant Director / Manager
2 Years 10 Months- Generated and managed prospective family leads through outbound cold calling, follow-up, relationship building, and personalized communication, resulting in increased engagement and interest in school enrollment.
- Conducted cold calls with prospective families to introduce school programs, identify needs, answer questions, and stimulate enrollment interest, enhancing overall conversion rates.
- Maintained consistent communication with leads throughout the enrollment process, ensuring timely follow-up and addressing questions or concerns.
- Maintained consistent communication with leads throughout enrollment process, ensuring timely follow-up and addressing questions or concerns to facilitate smoother transitions to enrollment.
- Conducted cold calls with prospective families to introduce school programs, identify their needs, answer questions, and generate interest in enrollment.
- Built and maintained strong customer relationships through attentive communication, personalized service, and ongoing engagement.
- Assisted with operational management and team leadership, including training, mentoring, performance evaluation, and implementation of company standards.
- Analyzed performance metrics to identify opportunities for improvement and support overall team and business objectives.
- Communicated effectively with diverse groups of prospective and current families, staff members, and visitors.
- Managed competing priorities in a fast-paced environment while maintaining a high level of professionalism, organization, and customer service.
Lead Montessori Teacher
11 Months- Developed a positive classroom environment focused on relationship building, engagement, and individualized support.
- Built strong relationships with parents and families through consistent communication, conferences, newsletters, and individualized support.
- Assessed individual needs and adapted communication and educational approaches to effectively serve diverse families.
- Mentored junior teachers and collaborated with team members to maintain high standards of performance and customer service.
- Managed multiple priorities while maintaining detailed records, organization, and effective communication.
Sales Associate, Cashier, & Floorset Manager
2 Years 11 Months- Engaged customers to identify needs, recommend products, and strengthen relationships, directly contributing to store sales goals.
- Collaborated with team members to exceed sales goals and improve the overall customer experience.
- Built customer loyalty through personalized service, product knowledge, and effective communication.
- Handled customer questions and concerns professionally while maintaining positive relationships.
- Managed inventory and merchandise presentation to enhance product availability and capitalize on sales opportunities.
- Trained and supported team members in customer service and sales practices, ensuring adherence to store standards.
Education
No Degree - Healthcare Administration
No Degree - Health Sciences
- Honor Roll
- Dean's List
High School Diploma
- Honor Roll [Freshman- Senior Year]
Skills
Consultative Sales
Prospecting
Cold Calling
Lead Follow-Up & Pipeline Management
Customer Relationship Management
Client Needs Assessment
Presentation & Tour Delivery
Relationship Building
Sales Conversion
Customer Retention
Healthcare Administration
Communication & Negotiation
Performance Analysis
Team Leadership & Training
Time Management
Organization & Multitasking
Timeline
Assistant Director / Manager
First Colony Montessori South
10.2023 - 08.2026Read More
Lead Montessori Teacher
Sol Montessori
09.2022 - 08.2023Read More
Sales Associate, Cashier, & Floorset Manager
American Eagle Outfitters, Inc
10.2019 - 09.2022Read More
Southern New Hampshire University
No Degree from Healthcare Administration
Read More
University of Missouri, Kansas City
No Degree from Health Sciences
Read More
Staley High School
High School Diploma
Read More