Mia Ruelas
Chino,CA
Summary
High-energy sales leader with proven relationship-building skills and significant background working with industry customers. Consistently drives sales and brings in new customers with prospecting expertise and persuasive negotiation expertise. History of consistently exceeding quotas.
Overview
5
5
years of professional experience
Work History
Salesperson
Laguna Niguel Hyundai
Laguna Niguel, CA
06.2024 - Current
- Educated customers about products and services offered by the company.
- Resolved customer complaints promptly and efficiently.
- Generated new business opportunities through cold calling campaigns.
- Provided personalized service to build relationships with customers.
- Collaborated with team members to develop effective sales plans.
- Analyzed customer feedback to identify areas of improvement in product offerings.
- Gathered data on competitors' pricing, products, and promotional activities.
- Assisted customers in selecting appropriate products or services for their needs.
- Performed regular follow-ups with clients to ensure satisfaction with purchases.
- Sparked social conversations with customers to provide friendly atmosphere and smooth shopping experience.
- Greeted and assisted customers to foster positive experiences.
Salesperson
CardinaleWay Hyundai
Glendora, CA
02.2024 - 06.2025
- Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
- Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
- Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
- Listened to customer needs to identify and recommend best products and services.
- Identified customer needs by asking questions and advising on best solutions.
- Reduced process lags by training employees on best practices and protocols.
- Replenished and arranged items to maintain appearance.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
Store Associate
In-N-Out Burger
Pomona, CA
02.2020 - 08.2024
- Ensured all employees followed company policies, procedures, and health regulations at all times.
- Conducted daily inspections of restaurant equipment, supplies, and products to verify quality standards were met.
- Assisted in the training of new team members to ensure proper food safety and customer service.
- Monitored cash registers during peak hours to ensure accuracy of transactions.
- Checked the quality of raw and cooked foods to ensure that standards were met.
- Operated deep fryer machines safely following safety guidelines.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Rotated stock items and ingredients to maintain freshness.
- Collaborated with team to deliver timely service of items.
- Executed proper techniques when preparing menu item ingredients.
- Offered support to other stations during high-volume shifts to maintain optimal coverage and meet customer needs.
- Worked effectively in team environments to make the workplace more productive.
Education
High School Diploma -
GLENDORA HIGHSCHOOL
Glendora, CA06-2020
Skills
- Social selling
- Customer care
- Needs analysis
- Follow-up communications
- Cold calling
- CRM software proficiency
- Product description
- Customer relationship building
- Deal negotiation
- Sales process
- Referral marketing
- Customer care standards
Timeline
Salesperson
Laguna Niguel Hyundai
06.2024 - Current
Salesperson
CardinaleWay Hyundai
02.2024 - 06.2025
Store Associate
In-N-Out Burger
02.2020 - 08.2024
High School Diploma -
GLENDORA HIGHSCHOOL