Mia Ruiz
Diamond Bar,CA
Summary
- A friendly and skilled hostess who is excellent at serving customers and supporting other staff.
- Someone who is also skilled at managing seating, reservations, and events. skilled at creating a welcoming atmosphere when attending to guests.
- A team player who is always willing to help the front-of-house manager with table bussing during peak times.
- Motivated food service worker with experience working closely with teammates to serve guests.
- Diligently follows recipes to prepare food ingredients and complete dishes.
- A conscientious and self-directed professional successful at working quickly and accurately.
- Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
2
2
years of professional experience
Work History
Food Service Worker
Grand Canyon University
Phoenix, AZ
02.2023 - 04.2023
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Maintained kitchen productivity, guaranteeing timely preparation and serving of dishes in alignment with customer specifications.
- Oversaw kitchen operations and altered workflows to improve preparation tempo of menu offerings.
- Trained new expeditors and food runners according to company policies and standards.
- Assisted customers with carry-out service.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
Party Host
John's Incredible Pizza Company
Montclair, CA
04.2021 - 12.2021
- Decorated and set tables in accordance with party themes and age groups.
- Directed guests to correct areas for eating, dancing and other services.
- Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Completed table resets by wiping down surfaces and refilling condiments.
- Enhanced dining room operations by removing empty dishes, glassware and silverware to shorten bussing times.
- Conferred with cooks to produce accurate orders, verifying accuracy prior to delivery.
- Used slow periods to restock supplies, ice, trays and delivery bags.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills
- Reservation Setting
- Restaurant Operation
- Guest Satisfaction
- Teamwork and Collaboration
- Effective Multitasking
- Timely Food Delivery
- Table Setting Arrangements
- Special Request Accommodations
- Party Decorating and Supplies
- Greeting and Seating
- Safe Food Handling Practices
- Cleanliness Standards
Education
High School Diploma -
John A. Rowland High School
Rowland Heights, CA06.2022
Bachelor of Science - Nursing
Grand Canyon University
Phoenix, AZ05.2026
Timeline
Food Service Worker
Grand Canyon University
02.2023 - 04.2023
Party Host
John's Incredible Pizza Company
04.2021 - 12.2021
High School Diploma -
John A. Rowland High School
Bachelor of Science - Nursing
Grand Canyon University