MIA SCHWARTZ
Millennium Med Spa
Orlando,FL
Summary
Dynamic sales professional with extensive customer-facing experience in retail, aesthetics, and healthcare sectors. Expertise in building rapport and understanding customer needs, combined with a talent for clearly articulating services and products. Proven ability to coordinate appointments and foster a positive client experience through polished communication, strong follow-through, and effective teamwork. Committed to delivering exceptional results in customer service and sales through strategic problem-solving and a results-oriented mindset.
Work History
Medical Assistant
- Facilitated patient intake and registration, prepared examination rooms and supplies, coordinated appointment scheduling, and educated patients on post-treatment care to enhance patient experience.
Mental Health Technician
- Monitored patient behavior, reported significant changes to nursing staff, maintained safe and clean environment, supported patients with daily living and hygiene needs, and applied crisis intervention and de-escalation techniques to ensure patient safety.
Patient Care Technician
- Assisted patients with daily living activities and personal hygiene; monitored and reported vital sign changes to nursing staff to ensure timely medical intervention; collaborated with healthcare professionals to deliver comprehensive patient care; performed venipuncture and utilized 12-lead and portable EKG systems for accurate diagnostic support.
Sales Associate
- Assisted customers in selecting merchandise, maintained visual merchandising standards, and processed transactions to enhance customer experience and support team sales goals.
Education
Patient Care Technician Diploma
BLS
GED
Skills
Relationship management
Product education
Customer retention
Appointment Coordination
Transaction Processing
Team Collaboration
Basic Life Support
Clinical Terminology
Patient Vital Assessment
Patient Support Services
Blood Collection Techniques
Personal Information
Title: SALES & CUSTOMER EXPERIENCE PROFESSIONAL
Timeline
Medical Assistant
Millennium Med Spa
2023 - 2024Read More
Mental Health Technician
Fort Lauderdale Behavioral Health
2021 - 2022Read More
Patient Care Technician
Broward Health Medical Center
2021 - 2023Read More
Sales Associate
PacSun
2019 - 2021Read More
Atlantic Technical College
Patient Care Technician Diploma
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American Heart Association
BLS
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Florida Department of Education
GED
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