Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mia Tena

Bolingbrook,IL

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Highly experienced Sales Associate known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.

Overview

3
3
years of professional experience

Work History

Sales Associate

Champs Sports
04.2023 - Current
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Made a considerable impact on winning TOTQ (Team Of The Quarter) for 2/3 quarters.
  • Allowed me to also train under Sales Lead expectations.

Brand Ambassador

American Eagle Outfitters
07.2021 - 01.2023
  • Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
  • Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
  • Generated leads for future business opportunities by collecting customer contact information during promotional events.
  • Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.

Education

Business Administration And Management

College of DuPage
Glen Ellyn, IL

Skills

  • Customer Needs Assessment
  • Sales Development
  • Upselling
  • Inventory Control
  • Product Sales
  • POS System Operation
  • Time Management
  • Shipment Processing
  • Cash Handling

Languages

Spanish
Native or Bilingual

Timeline

Sales Associate

Champs Sports
04.2023 - Current

Brand Ambassador

American Eagle Outfitters
07.2021 - 01.2023

Business Administration And Management

College of DuPage

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Mia Tena