Mia Vitangeli
Las Vegas,NV
Summary
Adept at managing high-volume dining, I excelled in customer service and effective multitasking, handling up to 250 covers with efficiency. Trained in OpenTable, I enhanced guest experiences by ensuring seamless seating arrangements, while still accommodating guest's requests as much as possible. Patience and phone etiquette were consistently elevating service standards, showcasing the ability to thrive in fast-paced environments.
Overview
1
1
year of professional experience
Work History
Hostess
La Neta
05.2023 - Current
- Answered customer questions about hours, seating, menu information, and more.
- Greeted customers warmly upon arrival and provided a friendly and warm presence throughout the dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservations simultaneously.
- Trained and knowledgeable of all aspects of the OpenTable reservation system, consistently updating the timeline and floor plan seating arrangements as time goes on.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Backed up servers by checking on tables and retrieving items for guests.
- Handled up to 250 covers alone and practiced great efficiency.
Education
High School Diploma -
Acellus Academy
Online05.2025
Skills
- Customer Service
- Effective Multitasking
- Patience and Empathy
- Phone Etiquette
- High-volume dining
- Bussing tables
- Supporting the rest of the workplace
Timeline
Hostess
La Neta
05.2023 - Current
High School Diploma -
Acellus Academy
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