Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Mia  Zaldivar

Mia Zaldivar

Queens,NY

Summary

Diligent cashier and tutor with proven skills in customer service, effective communication, and problem-solving. Successfully resolved customer complaints while training new staff to maintain high service standards and works well within team settings.

Overview

4
4
years of professional experience

Work History

Cashier

McDonald's
Queens, New York
06.2022 - Current
  • Processed cash transactions accurately during peak hours, enhancing customer experience.
  • Trained new staff on cash handling and customer service protocols, ensuring consistent service quality.
  • Resolved customer complaints promptly, ensuring satisfaction and loyalty.
  • Assisted customers with menu selections and special requests to enhance experience.
  • Helped customers locate specific products while providing advice and answering questions.
  • Maintained cleanliness of checkout area, including countertops, registers, and windowsills.
  • Monitored inventory levels and restocked supplies, supporting uninterrupted operational flow.
  • Collaborated with team members to ensure seamless service throughout operations.

Tutor

Self Employed
Queens, New York
04.2024 - 11.2026
  • Conducted one-on-one tutoring sessions across various subjects to enhance comprehension.
  • Utilized educational software to track student progress and tailor teaching methods accordingly.
  • Communicated with parents to review student performance and identify areas for improvement.
  • Encouraged questions from students to clarify challenging topics.
  • Assisted students in developing study habits and strategies that contributed to academic success.
  • Designed a comfortable tutoring environment that facilitated learning.

Education

High School Diploma -

Young Women's Leadership School of Astoria
Astoria, NY
06-2026

Skills

  • Cash handling
  • Customer service
  • Effective communication
  • Problem solving
  • Team collaboration
  • Learning adaptability
  • Tutoring techniques

Languages

Spanish
Limited

Timeline

Tutor

Self Employed
04.2024 - 11.2026

Cashier

McDonald's
06.2022 - Current

High School Diploma -

Young Women's Leadership School of Astoria
Mia Zaldivar