Miah Roa

• Maintained a neat reception area by organizing materials and tidying up furniture.
• Maintained client accounts by obtaining, recording and updating personal and financial information.
• Transmitted information or documents to customers through email, mailings or facsimile machine.
• Greeted and directed visitors to appropriate departments or individuals, ensuring a welcoming environment.
• Utilized office equipment such as printers, copiers, and fax machines, ensuring they were in good working order.
• Monitored reception area to provide consistently safe, hazard-free environment for customers.
• Updated and recorded customer or client information to maintain accounts.
• Handled mail distribution, including sorting and forwarding incoming mail and preparing outgoing mail.
• Ensured that all necessary forms were completed accurately prior to submitting them for processing.
• Updated daily log book with information about visitors entering the premises.
• Answered and directed incoming calls using multi-line telephone system.
• Scheduled appointments for clients, customers, and other visitors.
• Maintained an organized filing system of confidential client information in accordance with company policy.
• Performed clerical duties such as filing, photocopying, transcribing, and faxing.
• Supplied callers with office address and directions, employee email addresses and phone extensions.
• Monitored office supplies inventory and placed orders when necessary.
• Maintained daily calendars, set appointments with clients and planned daily office events.

• Waxed and polished wood furnishings to restore faded appearance.
• Cleaned bathrooms, including toilets, tubs, showers and sinks.
• Inspected guest rooms after cleaning to ensure they were presentable.
• Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
• Used cleaning chemicals following proper
• Adhered to daily cleaning schedules and updated as needed based on demand.
• Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
• Used strong verbal and written communication skills to convey messages by phone, email or text to homeowners.
• Managed pet care for various animals, including feeding, walking, and administering medications as required.
• Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
• Communicated with customers about requests for additional supplies or cleaning services.
• Sanitized and cleaned sinks, mirrors, toilets and showers.
• Sorted and counted linens and organized in storage areas.
• Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.

Nannying

• Administering medication when needed according to parent instructions.
• Establishing trust through consistent communication with both parents and kids.
• Engaged with children on individual basis to build positive, trusting relationships.
• Tailoring activities based on the individual needs of each child under care.
• Removed hazards and developed appropriate boundaries and rules to create safe environment for children.
• Ensured physical and social well-being of each child.
• Developing creative ways to encourage learning through everyday experiences.
• Organized creative activities to develop children's physical, emotional and social growth.

Housesitting & Pet sitting

• Operated and maintained household systems such as heating, cooling, and plumbing to ensure functionality.
• Took responsibility for the collection and safekeeping of mail and packages, preventing theft and weather damage.
• Performed light cleaning duties to maintain property cleanliness and hygiene.
• Turned on lights at dusk and locked first floor doors and windows upon leaving.
• Maintained security of properties, ensuring doors and windows remained locked and security systems were activated.
• Responded quickly to owner inquiries about their pet's condition or behavior when necessary.