Miah Simpson
Monticello,MN
Summary
I have plenty of experience managing workplaces and running large groups! I enjoy working with a team and problem solve when issues occur! I have lots of experience with calling and emailing customers to ensure that everything is completed professionally! I love sales and working with customers and making sure they are 100% happy with their experience! I love learning new things and I strive to do the best work possible!
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Consultant
TruGreen Lawn Care
04.2024 - Current
- Developed and maintained a strong client base through effective relationship building and regular follow-up communication
- Provided expert product knowledge to customers, addressing inquiries and recommending appropriate solutions based on their needs
- Negotiated pricing terms and contracts with clients, ensuring profitability while maintaining customer satisfaction
- Created persuasive sales presentations and proposals that effectively communicated value propositions and closed deals
- Analyzed competitor offerings to identify unique selling points for products/services
- Conducted thorough assessments of client properties to recommend tailored lawn care solutions.
Sales Consultant
HOM Furniture
09.2022 - 04.2024
- Ensured customer satisfaction by following up and scheduling appointments effectively.
- Facilitated paperwork processing through efficient faxing and scanning for clients.
- Cultivated strong client relationships, driving repeat business and referrals consistently.
- Delivered tailored consultations, identifying customer needs and recommending furniture solutions.
- Showcased product knowledge, emphasizing features to boost sales performance.
- Partnered with interior designers, providing comprehensive furnishing solutions for projects.
Paraprofessional
Buffalo-Hanover-Montrose Schools
01.2022 - 09.2022
- Ensured child safety and well-being through vigilant supervision and care.
- Supported students with special needs by implementing individualized education plans.
- Developed strategies with teachers to enhance academic and behavioral outcomes.
- Prepared educational materials, including worksheets and visual aids for classroom use.
- Monitored student engagement during activities to promote active participation.
- Applied behavior management techniques to foster a positive learning environment.
Kidkare Supervisor
Buffalo Hanover Montrose School District
09.2020 - 09.2022
- Ensured children's safety and well-being by providing attentive supervision.
- Fostered development through a nurturing environment and stimulating activities.
- Designed and executed engaging, age-appropriate learning through play experiences.
- Communicated daily with parents about children’s activities and concerns.
- Built trust with children through individualized support and encouragement.
- Facilitated healthy meals according to dietary guidelines from caregivers.
- Applied positive reinforcement strategies to effectively manage children's behavior.
Manager
Caribou Coffee
07.2017 - 03.2020
- Ensured accurate till management through diligent counting and reconciliation.
- Led team operations, enhancing efficiency through guidance and support.
- Implemented strategies that improved productivity and streamlined operational processes.
- Managed daily operations, overseeing scheduling, inventory, and customer service tasks.
- Conducted performance evaluations, identifying improvement areas and implementing training initiatives.
- Maintained quality control standards, ensuring high customer satisfaction levels.
Education
High School Diploma -
Buffalo High School
Buffalo, MNSkills
- Time management
- Customer relationship management
- Objection handling
- Product and service sales
- Persuasive communication
- Prospecting skills
- Closing techniques
- Strategic planning
- Consultative sales
- Phone etiquette
- Cold calling
- Referral generation
- Customer relationship building
- Upselling and cross selling
Certification
- CPR Certified
Timeline
Sales Consultant
TruGreen Lawn Care
04.2024 - Current
Sales Consultant
HOM Furniture
09.2022 - 04.2024
Paraprofessional
Buffalo-Hanover-Montrose Schools
01.2022 - 09.2022
Kidkare Supervisor
Buffalo Hanover Montrose School District
09.2020 - 09.2022
Manager
Caribou Coffee
07.2017 - 03.2020
High School Diploma -
Buffalo High School