Mialei Chavis
Valparaiso,FL
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
3
3
years of professional experience
Work History
Sales Representative
Frontier Auto And RV Sales
2022.06 - 2023.12
- Developed and implemented sales strategies to increase profits.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Recommended complementary purchases to customers, increasing revenue.
Sales Representative
Subaru Continental
2021.04 - 2021.10
- Developed strong rapport with customers and created positive impression of business.
- Developed and delivered engaging sales presentations to convey product benefits.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Listened to customer needs and desires to identify and recommend optimal products.
Express Service Advisor
Subaru Continental
2020.07 - 2021.04
- Exhibited high energy and professionalism when dealing with clients and staff.
- Managed and prioritized work orders to optimize workflow and productivity within the service department.
- Advised customers of needed work to help make informed decisions.
- Suggested add-on services that would be helpful to customers and improve bottom line.
Education
High School Diploma -
East Anchorage High School
4025 E Northern Lights Blvd, Anchorage Alaska05.2019
Skills
- Engaging with Diverse Customers
- Organization
- Documentation And Reporting
- Client Service
- Positive Customer Engagement
- Customer Service
Timeline
Sales Representative
Frontier Auto And RV Sales
2022.06 - 2023.12
Sales Representative
Subaru Continental
2021.04 - 2021.10
Express Service Advisor
Subaru Continental
2020.07 - 2021.04
High School Diploma -
East Anchorage High School
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