Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Mia Thomas

Overland Park ,Ks

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

4
4
years of professional experience

Work History

Customer Service Associate

Urban Air Trampoline And Adventure Park
Lenexa, KS
03.2022 - 04.2023
  • Handled customer inquiries and suggestions courteously and professionally.

Assist Customer with Needs Helping Kids in the Different Play Zones

Customer Service Representative

FM Styles
03.2021 - 03.2022
  • Recommended products to customers, thoroughly explaining details.
  • Responded to customer requests for products, services and company information.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.

Customer Service

Canes
Overland Park, KS
11.2024 - 05.2025

Supported front-line operations.

Managed drive-thru operations and supported various restaurant tasks.

Education

No - Nursing

Shawnee Mission High School
Overland Park, KS
05.2026

Skills

  • Upselling Products and Services
  • Building Customer Trust and Loyalty
  • Understanding Customer Needs
  • Courteous with Strong Service Mindset
  • Upbeat and Positive Personality
  • Calm and Professional Under Pressure

Accomplishments

Makes Stright A’s leadership Awards Leader Im postive

Timeline

Customer Service

Canes
11.2024 - 05.2025

Customer Service Associate

Urban Air Trampoline And Adventure Park
03.2022 - 04.2023

Customer Service Representative

FM Styles
03.2021 - 03.2022

No - Nursing

Shawnee Mission High School