Micaela Sparks
University City,MO
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of clients in dynamic, fast-paced settings. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Head Bartender
Glen Echo Country Club
St Louis, MO
09.2022 - Current
- Performs opening and closing duties, prints sales reports, sets up for incoming shifts, and takes inventory.
- Streamlines bar operations through effective staff scheduling and task delegation and maximizes productivity during busy shifts.
- Develops a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Trains new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Handles simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Server
Fleming's Prime Steakhouse & Wine Bar
St Louis, MO
09.2019 - 03.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Server Shift Leader
Stoney River Steakhouse
Chesterfield, MO
05.2019 - 08.2019
- Contributed ideas for improving server procedures during weekly meetings with management staff.
- Implemented systems for tracking employee hours accurately, streamlining payroll processes and reducing discrepancies.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
Server
R.A. Bistro
Lynchburg, VA
02.2018 - 03.2019
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Participated in ongoing professional development opportunities to stay current on industry trends and improve service offerings continually.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
Sales Manager
Petopia
Lynchburg, VA
04.2017 - 03.2018
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
Education
Bachelor of Science - Nursing
Southern Illinois University Edwardsville
Edwardsville, ILBachelor of Science - Nursing
Liberty University
Lynchburg, VAHigh School Diploma -
Collinsville Christian Academy
Collinsville, IL05.2013
Skills
- Staff Training and Supervision
- Strong Communication Skills
- Team Leadership
- Efficient multi-tasker
- Time Management
- Customer Relationship Management
Timeline
Head Bartender
Glen Echo Country Club
09.2022 - Current
Server
Fleming's Prime Steakhouse & Wine Bar
09.2019 - 03.2020
Server Shift Leader
Stoney River Steakhouse
05.2019 - 08.2019
Server
R.A. Bistro
02.2018 - 03.2019
Sales Manager
Petopia
04.2017 - 03.2018
Bachelor of Science - Nursing
Southern Illinois University Edwardsville
Bachelor of Science - Nursing
Liberty University
High School Diploma -
Collinsville Christian Academy