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Micah Goepfrich
Fort Wayne,IN
Summary
Dynamic General Manager with expertise in financial reporting, inventory control, and customer service management. Proven ability to enhance team collaboration and ensure safety compliance, driving operational efficiency and client satisfaction.
Overview
5
5
years of professional experience
Work History
General Manager
Groundworks
Fort Wayne, IN
02.2025 - Current
- Managing all aspects of daily business operations including staffing, scheduling, inventory control, customer service, and product installations.
- Generating monthly financial statements and handling general ledger review, monthly journal entries, balance sheet account reconciliations and P&L account schedules.
- Identify areas of concern, develop SOPs, and facilitate team meetings to address challenges and align on goals.
- Managed customer service to ensure seamless client interactions and satisfaction.
Production Manager
Groundworks
Orlando, FL
04.2023 - 01.2025
- Optimized daily production schedules to enhance output and resource allocation.
- Ensured adherence to safety policies and regulations, minimizing risk and promoting a safe work environment.
- Facilitated communication between production and sales to strengthen collaboration and align goals.
Field Superintendent
Groundworks
Orlando, FL
10.2022 - 04.2023
- Supervised job site operations to maintain safety standards and ensure regulatory compliance.
- Trained new team members on safety protocols and operational procedures.
- Executed pre-construction planning, including material ordering, equipment rental coordination, and manpower scheduling.
- Inspected completed jobsites to confirm quality standards and ensure customer satisfaction.
Foreman
Groundworks
Orlando, FL
01.2022 - 10.2022
- Executed two to four daily installations, achieving high levels of customer satisfaction.
- Maintained ongoing communication with sales staff, office personnel, customers, and management to ensure project alignment.
- Documented all customer interactions, product specifications, material usage, and collections.
- Performed high-quality installations, adhering to homeowner specifications and ensuring project success.
Installer
Groundworks
Orlando, FL
04.2021 - 01.2022
- Operated hand and power tools for installation tasks and repairs.
- Collaborated with team members to ensure efficient project completion.
- Followed safety protocols to maintain a secure work environment.
- Communicated effectively with clients regarding project progress and expectations.
- Maintained inventory of supplies, materials and tools to complete work on job sites.
Education
High School Diploma -
Granger Christian School
Granger06-2018
Skills
- Financial reporting
- Standard operating procedures development
- Inventory control
- Workplace safety leadership
- Client relationship management
- Team collaboration
Affiliations
- Echelon Front - Leadership Development - Muster and FTX Training
Timeline
General Manager
Groundworks
02.2025 - Current
Production Manager
Groundworks
04.2023 - 01.2025
Field Superintendent
Groundworks
10.2022 - 04.2023
Foreman
Groundworks
01.2022 - 10.2022
Installer
Groundworks
04.2021 - 01.2022
High School Diploma -
Granger Christian School