MICAH GONZALES
Republica
North Las Vegas
9
years of professional experience
Dedicated and customer-focused professional with experience in restaurant service, caregiver coordination, and customer support. Skilled in delivering exceptional service, scheduling and coordinating care, handling cash and payments, resolving concerns, and maintaining accurate documentation. Strong communicator with excellent multitasking, problem-solving, and organizational skills who thrives in fast-paced environments and is committed to providing compassionate, dependable service to both customers and clients.
Work History
Server
4 Months- Assisted guests to enhance dining experiences through exceptional service.
- Managed multiple tables effectively to guarantee timely order delivery and guest satisfaction.
- Coordinated with kitchen staff for efficient food preparation and presentation.
- Supported training of new servers on menu details, service protocols, and restaurant operations.
- Exhibited multitasking abilities by handling several tables simultaneously while maintaining service quality.
- Delivered food and beverages promptly, prioritizing customer needs.
Server
11 Months- Assisted guests in enhancing their dining experiences through attentive service.
- Managed multiple tables effectively to support timely order fulfillment and guest contentment.
- Worked alongside kitchen staff to facilitate food preparation and presentation.
- Guided new servers on menu items, service standards, and restaurant procedures.
Caregiver
2 Years 9 Months- Provided compassionate care and support, ensuring client safety, comfort, and well-being.
- Assisted with daily activities including meal preparation, medication dispensing, household chores, errands, and limited bathing assistance.
Health Care Coordinator
3 Years 1 Month- Answered patient questions and addressed concerns in a professional manner.
- Organized and maintained health records.
- Scheduled follow-up appointments and coordinated care needs.
- Assisted clients with completing paperwork accurately and efficiently.
Cashier / Customer Service
1 Year 1 Month- Provided customer service in a fast-paced food service environment.
- Handled cash transactions and basic money management.
- Assisted with food preparation and maintained a clean workspace.
Education
High School Diploma
Skills
Assisted customers with inquiries and issues to enhance satisfaction.
Facilitated scheduling and time management to optimize service delivery.
Supported conflict resolution through effective communication.
COURSES
- SUPPORTING RESIDENT MOBILITY Nov 2024
- ASSISTING WITH PERSONAL CARE Oct 2024 - 2024
- PROFESSIONAL SKILLS DEVELOPMENT Smart horizons online education Dec 2025
Timeline
Server
Republica
10.2025 - 02.2026Read More
Server
Miss Delta
09.2024 - 08.2025Read More
Caregiver
Private Home & Personal Care
10.2021 - 07.2024Read More
Health Care Coordinator
Office of David L. Williams, MD
05.2018 - 06.2021Read More
Cashier / Customer Service
Hotspot Café & Deli
04.2017 - 05.2018Read More
Smart Horizons Online Education
High School Diploma
Read More