Micah More
Domino's Pizza
Crozet,VA
5
years of professional experience
Dynamic operations professional with extensive experience in team building, decision-making, and cross-functional collaboration. Successfully implemented operational procedures that increased efficiency and improved service quality, ready to drive impactful results in a fast-paced environment.
Work History
Assistant Manager of Operations
2 Years 3 Months- Developed and implemented operational procedures to enhance efficiency in daily restaurant operations.
- Trained and mentored team members, fostering a collaborative work environment and improving service quality.
- Monitored inventory levels and coordinated supply orders to ensure optimal stock availability for peak hours.
- Analyzed customer feedback and adjusted service strategies to improve overall customer satisfaction ratings.
- Streamlined workflow processes by identifying bottlenecks and implementing solutions for improved productivity.
- Ensured compliance with health and safety regulations, maintaining a safe environment for employees and customers.
- Managed daily operations, delegating tasks appropriately to ensure smooth functioning of the facility.
- Taught employees how to collaborate on daily job tasks and achieve service targets.
- Coordinated with General Manager in different operational issues and promotional activities.
- Mentored new hires, guiding them through their roles while providing ongoing support for professional growth opportunities.
- Boosted customer satisfaction by addressing inquiries promptly and resolving issues effectively.
- Maintained accurate records of all transactions within the department to facilitate transparent reporting systems.
- Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
- Reported issues to higher management with great detail.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Assisted in recruiting, hiring and training of team members.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Trained and guided team members to maintain high productivity and performance metrics.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Delivery Driver
1 Year 10 Months- Managed multiple deliveries simultaneously while adhering to traffic laws and safety regulations.
- Utilized GPS technology to optimize delivery routes and minimize transit time.
- Delivered orders efficiently, ensuring timely arrival and customer satisfaction.
- Communicated effectively with customers regarding order status and any potential delays.
- Maintained cleanliness and organization of delivery vehicle for optimal performance.
- Assisted in training new drivers on operational procedures and company policies.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
Pressure Washer
5 Months- Operated high-pressure washing equipment to clean a variety of surfaces effectively.
- Ensured adherence to safety protocols and operational guidelines during all cleaning tasks.
- Conducted routine maintenance on pressure washing equipment to optimize performance and longevity.
- I have only done self-found projects but I am very familiar with Surface washing such as Patios, Driveways, Decks, Sidewalks
Lawn Mower
7 Months- Operated various lawn mower types, ensuring optimal performance and safety compliance. Has been about 2 years since last used 0 turn.
- Executed regular lawn maintenance tasks, enhancing yard aesthetics and health.
- Developed efficient mowing schedules tailored to client preferences and seasonal needs.
Door-to-Door Sales Representative
7 Months- Developed effective sales strategies through in-depth knowledge and customer engagement.
- Conducted door-to-door outreach, consistently achieving targeted goals.
- Established strong relationships with customers, enhancing repeat business.
- Door to Door for Lawn mowing, Pressure washing services
Busser
6 Months- Assisted servers with timely delivery of food and beverages to ensure efficiency during peak hours.
- Collaborated with kitchen staff to streamline food preparation processes, improving overall turnaround time.
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Kept a close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Education
High School Diploma
- Extracurricular Activities: Football, Clear the air program, Vaba rec Basketball.
Skills
Operations management
Operational efficiency
Operational planning
Service delivery management
Inventory control
Budget tracking
Hiring and onboarding
Employee supervision
Training and mentoring
Team building
Cross-functional collaboration
Decision-making
Leadership skills
Accomplishments
- Team Member of the year 2024
- Assistant Manager of the year 2025
- Used Microsoft Excel to develop prep charts and stocking guides
- Acted Gm role for over 3 weeks with staff of over 20 team members
Timeline
Assistant Manager of Operations
Domino's Pizza
05.2024 - CurrentRead More
Delivery Driver
Domino's Pizza
04.2024 - 02.2026Read More
Pressure Washer
Self-employed
06.2023 - 11.2023Read More
Lawn Mower
Self-employeed
04.2023 - 11.2023Read More
Door-to-Door Sales Representative
Self-employed
04.2023 - 11.2023Read More
Busser
Brewing Tree Brewing Company
04.2021 - 10.2021Read More
Western Albemarle High School
High School Diploma
Read More