Micah Schwab
San Diego,CA
Summary
Positive, upbeat Retail Sales Associate who brings more than three years of customer-facing experience, both in service-related and retail environments. Highly adaptable to addressing diverse customer needs. Proven history of building trust with customers to promote satisfaction, and build team chemistry with fellow co-workers in a successful manner.
Overview
3
3
years of professional experience
Work History
Customer Service Associate
Walgreens
San Diego, CA
07.2022 - Current
- Answered phone calls to assist customers with questions and orders.
- Provided information about products and services available to customers.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Resolved customer inquiries in a timely manner.
- Supported customer service goals and enhanced relations through friendly, knowledgeable, and positive communication.
Window Cleaner
McCormick's Window Cleaning Inc.
El Cajon, CA
07.2020 - 07.2022
- Utilized appropriate materials such as squeegees, rags, scrapers, brushes and solutions to clean windows effectively.
- Inspected job sites prior to beginning work to determine the best approach for cleaning windows.
- Improved water drainage by cleaning out gutter systems at homes and businesses.
- Followed company uniform, performance and security policies with every job.
- Responded promptly to customer inquiries about services offered.
Education
Associate of Science - Cybersecurity & Networking
Grossmont College
El Cajon, CA12-2024
High School Diploma -
The Learning Choice Academy
La Mesa, CA06-2021
Skills
- Customer Service
- Point of Sale Systems
- Quality Assurance
- Active Listener
- Able to Produce in High Pressure Situations
- Warm, Enthusiastic Attitude & Personality
References
References available upon request.
Timeline
Customer Service Associate
Walgreens
07.2022 - Current
Window Cleaner
McCormick's Window Cleaning Inc.
07.2020 - 07.2022
Associate of Science - Cybersecurity & Networking
Grossmont College
High School Diploma -
The Learning Choice Academy