Micah Shaw
Spring,TX
Summary
Dynamic professional with a proven track record in customer service and multi-tasking, demonstrated at Saddle River Range and US Army National Guard. Excelled in conflict resolution and upselling, enhancing customer engagement and satisfaction. Skilled in both team collaboration and independent problem-solving, ensuring high standards of professionalism and safety in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Sales Associate
Saddle River Range
05.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Collaborated with management team to develop sales strategies and goals, aligning with company objectives.
Combat Engineer
US Army National Guard
09.2019 - Current
- Strategize and promote positivity and morale despite tough situations to ensure the continuous flow of work and to finish the goal properly, efficiently, and ahead of time if possible.
- Establish respect and integrity to all personnel. Understand and take on any assignment given with the upmost guarantee of success.
- Surveyed company overall health and preparedness.
Urban Search and Rescue
US Army National Guard
01.2023 - 08.2024
- rapidly respond, deploy, and engage in rescue operations during natural or man made disasters wherever in the country
- identify structures and environmental hazards to give a clear picture of what we'll face in any disaster site
- find and rescue injured personnel and extract them from any entrapment either digging, climbing, breaching, or rappelling
- BLS and CPR certified
Underground Utility Locator
USIC Locating Services
07.2020 - 05.2022
- Ensured accurate record-keeping by diligently documenting all utility locations and updates for future reference.
- Maintained equipment functionality by routinely inspecting, cleaning, and calibrating electronic locating devices used for finding underground utilities.
- Contributed to increased company reputation for professionalism and safety through meticulous attention to detail in locating underground utilities.
Soup
Sweet Tomatoes
01.2017 - 11.2019
- Managed and maintained multiple areas in which food, customer, and employee services were needed as well as some management positions.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Associate of Arts -
Lone Star University Park
20515 TX-249 S, Houston, TX 7707006.2027
High School Diploma -
Cypress Creek High School
Houston, TX07.2016
Skills
- Customer Service
- Multi-tasking strength
- Outgoing Personality
- Stocking and Receiving
- Conflict Resolution
- Upselling
Additional Information
References
- Stanly - 832 282 3451
Timeline
Sales Associate
Saddle River Range
05.2023 - Current
Urban Search and Rescue
US Army National Guard
01.2023 - 08.2024
Underground Utility Locator
USIC Locating Services
07.2020 - 05.2022
Combat Engineer
US Army National Guard
09.2019 - Current
Soup
Sweet Tomatoes
01.2017 - 11.2019
Associate of Arts -
Lone Star University Park
High School Diploma -
Cypress Creek High School
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