Summary
Overview
Work History
Education
Skills
References
Volunteer Experience
Leadership And Creative Projects
Timeline
Generic

MICAH STEPHENSON

Atlanta,GA

Summary

Dynamic and fashion-forward Sales Associate with a passion for inclusive, body-positive fashion and exceptional client experiences. Currently pursuing a B.S. in Fashion Design at Clark Atlanta University with hands-on experience in high-volume retail, studio sales, and event service. Proven ability to deliver exceptional customer service, meet sales goals, and maintain visual and operational excellence. A natural brand ambassador who connects with customers through empathy, product knowledge, and personal style, aligned with SKIMS' values of confidence, innovation, and self-expression.

Overview

5
5
years of professional experience

Work History

Front Desk & Retail Associate

Club Pilates
Laurel & Glenarden, MD
05.2021 - Current
  • Delivered premium customer service in a wellness-focused retail environment
  • Promoted and sold activewear and wellness products aligned with client lifestyles
  • Consistently met membership sales goals through in-person and follow-up outreach
  • Maintained a clean, welcoming, and brand-aligned studio space
  • Managed scheduling systems, client communication, and daily operations

Event Guest Services Associate

BEST Crowd Management
Atlanta, GA
09.2022 - 11.2022
  • Represented venue partners with a professional, friendly presence at large-scale events
  • Ensured smooth guest entry and wayfinding at venues like Mercedes-Benz Stadium
  • Maintained crowd flow and safety with a calm, solution-oriented approach

Food & Beverage Team Member

Target
Bowie, MD
11.2020 - 04.2021
  • Provided excellent customer service in a fast-paced retail environment
  • Maintained visual and product standards in the grocery section
  • Supported guests with product inquiries and purchase decisions

Cashier / Line Cook

Papa John's
Largo, MD
08.2020 - 10.2020
  • Managed in-person and phone orders with precision and professionalism.
  • Assisted in maintaining cleanliness and efficiency in kitchen and front-of-house operations.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card, or automatic debit.

Education

B.S. - Fashion Design

Clark Atlanta University
Atlanta, GA
05.2027

Skills

  • Retail and membership sales
  • Customer experience and relationship management
  • Fashion and product knowledge
  • Visual merchandising
  • Brand alignment and styling
  • Point of sale systems
  • Multitasking in high-traffic environments
  • Team collaboration and communication

References

Available upon request.

Volunteer Experience

  • ManorCare Health Services, Elder care and companionship, 2018
  • A & K Family Learning Place, Tutoring and homework support, 2018
  • Central Union Mission Soup Kitchen, Food service and cleanup, 2018

Leadership And Creative Projects

  • Student Body President: Led student initiatives and community projects
  • Peer Minister: Provided support and mentorship through speaking and peer leadership
  • Original Artist & Designer: Created custom footwear designs and a yearbook cover; work featured at PG Community College youth art program

Timeline

Event Guest Services Associate

BEST Crowd Management
09.2022 - 11.2022

Front Desk & Retail Associate

Club Pilates
05.2021 - Current

Food & Beverage Team Member

Target
11.2020 - 04.2021

Cashier / Line Cook

Papa John's
08.2020 - 10.2020

B.S. - Fashion Design

Clark Atlanta University

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