Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Micah Zabokrtsky

Eden,Utah

Summary

Proven leader and effective problem-solver with extensive experience at Ogden Valley Pizza. Excelled in staff supervision and customer service, enhancing team motivation and guest satisfaction. Demonstrated expertise in conflict resolution and cash handling accuracy, significantly improving operational efficiency. Skilled in employee training and maintaining high safety standards.

Overview

3
3
years of professional experience

Work History

Shift Lead

Ogden Valley Pizza
02.2022 - Current
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.
  • Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.

Education

High School Diploma -

Weber High School
North Ogden Utah
05-2025

Skills

  • Customer service focus
  • Employee training
  • Guest service
  • Team motivation
  • Staff supervision
  • Conflict resolution

Interests

  • I participate in a variety of outdoor recreational activities
  • I like working with my hands and fixing things
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Hiking
  • Camping

Timeline

Shift Lead

Ogden Valley Pizza
02.2022 - Current

High School Diploma -

Weber High School

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Micah Zabokrtsky