Micaiah Jones
Summary
Dynamic sales associate with a proven track record at Cameron Mitchell, excelling in customer service and relationship building. Skilled in POS system operation and adept at upselling, I foster team collaboration to achieve sales goals while maintaining a professional demeanor in high-pressure environments. Committed to delivering exceptional guest experiences.
Overview
5
5
years of professional experience
Work History
Sales Associate
Cameron Mitchell
03.2023 - 03.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Fostered collaborative work environment, sharing best practices and sales strategies with new hires.
Sales Associate
Old Ebbitt Grill
01.2022 - 02.2023
- Built relationships with customers to encourage repeat business.
- Monitored customers for signs of security concerns and escalated issues to management.
- Performed cash, card, and check transactions to complete customer purchases.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Collaborated with team members to achieve monthly sales targets.
Event Manager
The Pavon Firm
06.2020 - 03.2021
- Managed budgets and negotiated contracts with vendors, ensuring cost-effective event execution.
- Streamlined event planning processes by implementing efficient project management strategies.
- Implemented innovative event themes and designs to create memorable experiences for attendees.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Established relationships with key stakeholders, fostering long-term partnerships for future collaborations.
- Utilized social media platforms to engage potential attendees and promote upcoming events effectively.
Education
No Degree - Psychology
University of Maryland, College Park
College Park, MD12-2027
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Excellent people skills
- Goal oriented
- Outgoing personality
- Verbal/written communication
- Sales expertise
- POS system operation
- Upselling
- Professional demeanor
- Adapt to diverse groups
- Guest relations
- Building rapport
- Contract preparation
Artist
Avid creative
Languages
Chinese (Mandarin)
Professional Working
Interests
- Avid Reader
- Backpacking and Hiking
- Gym Workouts
- Youth mentor, providing guidance and support to empower the next generation of leaders
- Youth Development Programs
- Outdoor Recreation
- Graphic Design
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Volunteering for community initiatives to give back to local communities and make a positive impact
- Dancing
- High-Intensity Interval Training
Timeline
Sales Associate
Cameron Mitchell
03.2023 - 03.2025
Sales Associate
Old Ebbitt Grill
01.2022 - 02.2023
Event Manager
The Pavon Firm
06.2020 - 03.2021
No Degree - Psychology
University of Maryland, College Park
Similar Profiles
Colin ScheunemanColin Scheuneman
Server at Cameron Mitchell Restaurant GroupServer at Cameron Mitchell Restaurant Group
Precious WilsonPrecious Wilson
Sales Associate at Cameron Mitchell RestaurantsSales Associate at Cameron Mitchell Restaurants
Karl KoznoskiKarl Koznoski
Kitchen Supervisor at Cameron Mitchell RestaurantsKitchen Supervisor at Cameron Mitchell Restaurants