Micaiah Ragland
Hampton,GA
Summary
Dynamic professional with a proven track record at Walmart, enhancing customer satisfaction through exceptional service and strong work ethic. Skilled in customer engagement and workplace safety, adept at leading teams to success in fast-paced environments. Demonstrates leadership qualities and time management, significantly improving the guest experience.
Experienced with managing diverse tasks and supporting team initiatives. Utilizes organizational skills and attention to detail to enhance operational efficiency. Track record of effective collaboration and problem-solving in fast-paced settings.
Results-driven professional equipped with background in supporting operational workflows and enhancing team productivity.
Overview
4
4
years of professional experience
Work History
Associate
Walmart
11.2022 - Current
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Greeted customers and helped with product questions, selections, and purchases.
- Answered questions about store policies and addressed customer concerns.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Event Usher
Braves Stadium
03.2021 - 10.2022
- Collaborated with security personnel to ensure the safety and well-being of all guests during events.
- Participated in pre-event briefings, staying informed about specific event requirements and expectations.
- Demonstrated adaptability in managing multiple tasks simultaneously during fast-paced events.
- Enhanced guest experience by efficiently directing attendees to their designated seats.
- Promoted a welcoming atmosphere by greeting guests warmly upon arrival and providing helpful information about the event.
Education
High School Diploma -
Lovejoy High School
Hampton, GA05-2022
Skills
- Customer service
- Strong work ethic
- Time management
- Ticket scanning proficiency
- Crowd control techniques
- Leadership qualities
- Customer interaction
- Workplace safety
- Proper grooming
- Customer engagement
- Cleaning and sanitizing
- Guest service
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Associate
Walmart
11.2022 - Current
Event Usher
Braves Stadium
03.2021 - 10.2022
High School Diploma -
Lovejoy High School
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