Micayla Walsh
Cedar City,UT
Summary
Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.
Overview
4
4
years of professional experience
Work History
Receptionist
Dog Diggity
Raleigh, North Carolina
01.2023 - 01.2024
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Performed data entry tasks into various computer systems accurately and promptly.
Signals Intelligence Analyst
US Army
San Angelo, Texas
10.2021 - 01.2023
- Conducted detailed analysis of raw signals intelligence data to identify and extract pertinent information.
- Monitored communications systems for evidence of suspicious activities or threats to national security.
- Developed detailed reports summarizing the results of signal intelligence analysis.
- Assessed collected data against established criteria to determine its relevance and accuracy.
- Collaborated with other analysts in a team environment to develop comprehensive solutions for complex problems related to signals intelligence gathering activities.
Certified Trainer
Chick Fil A
Raleigh, NC
03.2020 - 10.2021
- Developed and implemented training programs for new hires and existing employees.
- Provided one-on-one coaching sessions to help individuals improve their skills.
- Analyzed feedback from trainees to ensure the effectiveness of course materials and instruction methods.
- Maintained records of attendance, performance evaluations, certifications earned.
- Ensured compliance with safety regulations while conducting onsite training activities.
Education
Bachelor of Science -
Southern Utah University
Cedar City, UT05-2027
Certificate - Medical Office Receptionist
Southwest Technical College
Cedar City, UT12-2024
Skills
- Office Management
- Technical Support
- Scheduling
- Project Coordination
- Data Entry
- Bookkeeping
- Scheduling appointments
- Security awareness
Certifications
- Top Secret Security Clearance
Timeline
Receptionist
Dog Diggity
01.2023 - 01.2024
Signals Intelligence Analyst
US Army
10.2021 - 01.2023
Certified Trainer
Chick Fil A
03.2020 - 10.2021
Bachelor of Science -
Southern Utah University
Certificate - Medical Office Receptionist
Southwest Technical College