Michael A
Seymour,MO
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
23
23
years of professional experience
Work History
Licensing Supervisor
TTEC
07.2021 - Current
- Oversaw licensing compliance processes to ensure adherence to regulatory standards.
- Developed strategies for streamlining licensing operations and improving efficiency.
- Collaborated with cross-functional teams to resolve licensing issues and enhance communication.
- Managed documentation related to licensing applications and renewals for accuracy and completeness.
Licensing Coordinator
TTEC
08.2019 - 07.2021
- Reviewed and processed licensing applications, maintaining accuracy and attention to detail throughout.
- Developed training materials for new team members on licensing protocols and best practices.
- Assisted in auditing licensing records, ensuring all documentation was complete and up-to-date.
Agent/CSR, Sales
TTEC
02.2009 - 08.2019
- Developed tailored solutions to meet diverse client needs effectively.
Office Manager
T & M Machine Products
05.2002 - 06.2008
- Managed daily office operations, ensuring efficient workflow and resource allocation.
Education
Bachelor of Science - Communications
Ohio University
Athens, OH06-2003
Associate of Science - Business Management
Hocking College
Nelsonville, OH06-2001
Skills
- Problem-solving abilities
- Office administration
- Results-driven
- Effective team leadership
Timeline
Licensing Supervisor
TTEC
07.2021 - Current
Licensing Coordinator
TTEC
08.2019 - 07.2021
Agent/CSR, Sales
TTEC
02.2009 - 08.2019
Office Manager
T & M Machine Products
05.2002 - 06.2008
Bachelor of Science - Communications
Ohio University
Associate of Science - Business Management
Hocking College
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