Michael Aldrich

-Responsible for upholding PDQ SOPs

-Focused on development and training through rollouts and in store visits.

-Conducted store audits and reported findings to area coach and Director of Operations.

-Conducted support visits to follow up on issues from previous audits.

• Managed daily operations, ensuring smooth workflow and adherence to standard operating procedure.
• Monitored inventory levels, ensuring timely replenishment of supplies.
• Maintained professional, organized, and safe environment for employees and patrons.
• Improved safety procedures to create safe working conditions for workers.

• Oversee daily operations to ensure efficiency and productivity across teams.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Oversaw inventory management, optimizing stock levels, and reducing waste.

• Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
• Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
• Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
• Created identical dishes numerous times daily with consistent care, attention to detail, and quality.