Michael Allen Hatch
Oxnard,CA
Summary
Motivated, relationship-driven sales professional with 10+ years of experience in customer acquisition, territory outreach, and service-based communication. Skilled in building trust, generating leads, and guiding clients through important decisions. Strong background in field operations, client engagement, and solution-based selling across retail, storage, and home-service environments. Known for professionalism, follow-through, and creating positive customer experiences that convert into long-term relationships. Seeking to launch a real estate career with Keller Williams Simi Valley. Professional property management expert ready to deliver outstanding results. Strong background in overseeing properties, ensuring tenant satisfaction, and managing budgets. Proven ability to collaborate effectively with teams, adapt to changing needs, and maintain high standards. Skilled in lease negotiations, maintenance supervision, and tenant relations. Known for reliability, problem-solving, and achieving goals.
Overview
11
11
years of professional experience
Work History
Property Manager
Citizens Self Storage
Camarillo, CA
03.2026 - Current
- Manage daily operations, customer onboarding, rentals, contracts, and payments.
- Conduct property inspections and coordinate maintenance to ensure safety and security.
- Generate new business through outbound calls, walk-ins, community engagement, and referrals.
- Present tailored solutions based on customer needs, increasing conversions and upsells.
- Resolve customer concerns with professionalism, improving satisfaction and retention.
- Maintain accurate occupancy and revenue reports to support business goals.
- Strengthened occupancy through proactive follow-ups and targeted outreach campaigns.
Store Manager
Ortho Mattress Inc.
Moorpark, CA
04.2022 - 02.2026
- Oversaw daily operations, sales performance, and staff leadership in a high-volume retail environment.
- Trained and coached sales associates to improve productivity and closing ratios.
- Implemented merchandising strategies that increased foot traffic and conversions.
- Managed inventory, scheduling, and showroom presentation.
- Consistently exceeded monthly sales goals through strategic planning and team development.
Sales Manager
Granada Furniture
Simi Valley, CA
02.2015 - 12.2021
- Led sales team at a top-rated Ventura County furniture retailer.
- Developed sales strategies that increased revenue and customer retention.
- Specialized in custom furniture solutions, guiding clients through personalized options.
- Coached staff to improve product knowledge and closing performance.
- Built long-term client relationships and upheld high brand standards.
Education
Business Administration Major
Ventura College
Ventura, CAGraduate Diploma -
Santa Clara High School
Oxnard, CASkills
- Lead Generation — outbound outreach, follow-ups, community engagement
- Client Relationship Building
- Pipeline Development
- Solution-Based Selling
- Territory Engagement
- Customer Needs Assessment
- Communication & Presentation
- Self-Motivation & Goal Setting
Timeline
Property Manager
Citizens Self Storage
03.2026 - Current
Store Manager
Ortho Mattress Inc.
04.2022 - 02.2026
Sales Manager
Granada Furniture
02.2015 - 12.2021
Business Administration Major
Ventura College
Graduate Diploma -
Santa Clara High School