Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Michael Altamirano

Yorba Linda,US

Summary

Dynamic Sales Associate with a proactive approach to driving sales and delivering exceptional customer service. Highly articulate communicator, genuinely enthusiastic about engaging with customers and promoting products, while consistently seeking opportunities to exceed targets. A natural leader thriving in fast-paced retail environments, committed to enhancing customer satisfaction through effective problem-solving and strong time management skills. Currently pursuing studies with a keen interest in internship opportunities to gain practical experience and expand knowledge in software applications, including Java, C++, MySQL, and Python, to boost organizational productivity. A results-driven learner with passion for continuous improvement and academic excellence. Proven ability to adapt to new challenges and contribute effectively to team efforts. Reliable and flexible, with strong skills in critical thinking and collaboration. Known for maintaining high standards and delivering quality results.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Sales Associate

Autozone
Yorba Linda, CA
09.2023 - Current
  • Greeted customers warmly and offered assistance.
  • Helped customers find and select products.
  • Kept work area clean, organized and free of clutter at all times.
  • Operated cash register and POS to handle purchases, refunds, and exchanges for customers.
  • Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously.
  • Greeted and escorted customers to product racks and shelves to assist with finding merchandise.
  • Handled customer complaints and inquiries in a courteous and efficient manner.

Training Associate

Amazon
Fullerton, CA
01.2021 - 06.2023
  • Acquired knowledge of sales techniques through successful completion of training program.
  • Utilized problem solving skills to efficiently resolve customer issues.
  • Developed strong organizational and time management skills by managing multiple tasks with competing deadlines.
  • Managed inventory levels by monitoring stock levels on a regular basis to ensure optimal availability.
  • Adapted quickly to changing workflows while maintaining exceptional standards of quality control.

Education

Bachelor of Science - Computer Science

California State University-Fullerton
Fullerton, CA, US
12-2026

Associate Degree - undefined

Santiago Canyon College
Orange, CA
06-2023

Skills

  • Teamwork and collaboration
  • Problem-solving
  • Task prioritization
  • Basic functions in Excel
  • Time management
  • Multi-tasking strength
  • Computer skills
  • Project coordination
  • Customer service
  • Attention to detail

Certification

Certificate of Proficiency in Computer Science - Programing

Timeline

Sales Associate

Autozone
09.2023 - Current

Training Associate

Amazon
01.2021 - 06.2023

Associate Degree - undefined

Santiago Canyon College

Bachelor of Science - Computer Science

California State University-Fullerton