Michael Alvarez
Gilbert,AZ
Summary
Committed social and community service manager with proven experience in developing and implementing programs that serve diverse communities. Skilled in team leadership, strategic planning, and stakeholder engagement, ensuring projects meet both community needs and organizational goals. Successfully increased community participation and support through effective outreach, collaboration, and innovative solutions to complex social issues.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Case Manager - Rehab Specialist
Southwest Network
Chandler, AZ
10.2023 - Current
- As a Rehabilitation Specialist in a mental health clinic, my role involved providing comprehensive support and guidance to individuals with mental health conditions
- I worked closely with clients to develop personalized rehabilitation plans aimed at promoting their overall well-being and independence
- This included conducting assessments, setting goals, and connecting clients with additional community resources
- I also spend time teaching coping skills, promoting self-care, and fostering a supportive environment
- Additionally, I collaborated with a multidisciplinary team of healthcare professionals to ensure a holistic approach to treatment
- Through my compassion, empathy, and expertise, I helped clients navigate their mental health challenges and achieve their rehabilitation goals
- Coordinated support services and optimized communication between healthcare workers and patients.
- Linked clients with social services, health care providers and governmental agencies to help claim or reclaim individual autonomy.
- Collaborated with healthcare providers, lawyers, employers and other stakeholders involved in a client's case.
- Coordinated transportation services for clients who lacked access to reliable transportation.
Program Manager
NEW HOPE OF ARIZONA
Phoenix, AZ
11.2020 - 10.2023
- As a Program Supervisor, I successfully managed a team of behavioral coaches and mentors while also overseeing a diverse case load
- In this role, I provided guidance and support to the coaches and mentors, ensuring they were equipped with the necessary resources to effectively assist individuals
- I maintained regular communication with the team, conducting meetings and providing ongoing training to enhance their skills and knowledge
- Additionally, I closely monitored the progress of each case, ensuring that goals were being met and that appropriate interventions were implemented when needed
- Through my strong leadership and organizational skills, I fostered a positive and collaborative work environment, resulting in a high level of team performance and client satisfaction
- Contributed to corporate strategy initiatives management across teams through accountability, communication and reporting.
Onboarding Coordinator
Sorenson Companies
Saint Paul, MN
05.2019 - 10.2020
- Responsibility of overseeing the entire recruitment process from start to finish
- This included running recruitment ads, reviewing resumes and applications, conducting both in-person and phone interviews, and recommending qualified candidates to senior leadership
- Additionally, I was responsible for providing offer information to selected candidates, ensuring the accuracy of offers
- Throughout this process, I handled confidential information from applicants and new hires with utmost care and professionalism
Education
Business -
Chandler Gilbert Community College
Gilbert, AZ05.2024
Skills
- Customer service, Time management, Communication skills, Documentation review, Leadership
- Client assessment
- Staff education and training
- Resource identification
- Direct patient care
- Progress evaluations understanding
- Program development
- Recruitment
- Case planning
- Case management tracking
Certification
CPR certified, Level one Finger Print clearance Card, Personal Training, Google Cyber Security
Timeline
Case Manager - Rehab Specialist
Southwest Network
10.2023 - Current
Program Manager
NEW HOPE OF ARIZONA
11.2020 - 10.2023
Onboarding Coordinator
Sorenson Companies
05.2019 - 10.2020
Business -
Chandler Gilbert Community College