Michael Apo

Provide customer service resolve concerns promptly and professionally

Provide accurate communication between management and the customer to ensure the best result when resolving an issues.

Maintain online order pick up ensuring easy pick up for the customer.

Providing research and communication when resolving issues with gift cards.

Providing returns for the customer

Balanced cash registers before and after employee shifts has ended

Coordinate and employee schedule and workflow

Closed and Open the store.

Balance the safe log the end of day forums.

Shadowing and training new employees.

Covering shifts as needed.