Michael Baker
Los Angeles,CA
Summary
I'm seeking customer service, related employment that provides job stability and growth opportunity - along with my commitment to return to the workforce.
Overview
23
23
years of professional experience
Work History
Property Management Specialist
Baker Properties
09.2018 - Current
- Proactively managed risk exposure by ensuring proper insurance coverage and adhering to safety regulations.
- Ensured prompt response times for emergency situations by establishing a reliable network of contractors on call 247.
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
- Enhanced property value by overseeing renovations, upgrades, and aesthetic improvements to units and common areas.
- Coordinated appointments to show marketed properties.
- Developed annual operating budgets and forecasts, as well as sales and marketing plans.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Monitored industry trends to stay informed about best practices in property management techniques.
- Implemented preventative maintenance programs to reduce future repair costs and extend the life of building systems.
- Kept properties in compliance with local, state, and federal regulations.
- Conducted comprehensive applicant screenings to minimize risks associated with problematic tenants or lease violations.
Interviewer
McGuire Research Services
07.2016 - 09.2018
- Conduct nationwide surveys at an Outbound Call Center, including local issues and political positions of registered voters.
Acting Caregiver
05.2008 - 06.2018
- I acted as the Caregiver for a disabled family member for the past 10 years while on public assistance
- My intention is to be gainfully employed and self-sufficient, no longer requiring government subsidies.
Teller
The Money Tree
03.2006 - 04.2008
- Provide excellent customer service while performing job duties with the processing of Payday Loans, check cashing, wire transfers and money handling.
Retention Specialist & Customer Service
TrafficPower.com
03.2003 - 01.2006
- SEO and account maintenance of customers' websites.
Customer Service Rep & Retail Sales
Radio Shack
09.2001 - 10.2002
- Assisted customers in the selection of electronic devices and ring up purchases
Education
Bookkeeping - Finance
Antelope Valley College
Lancaster, CA07.1992
Operation Specialist -
Seaman, US Navy, Battleship Missouri
Long Beach Naval Station, California04.1991
G.E.D. -
Inland Empire, US Job Corps
Inland Empire, CA10.1987
Skills
- Fair housing mandates
- Deposits Management
- Local and State Laws
- Mobile Device Operation
- Relationship Building
- Financing Coordination
- Complaints Investigation
- Administrative Support
- Critical Thinking
Hobbies and Interests
Practice my culinary skills, write and perform poetry, act as production grip for family member
References
available upon request
Timeline
Property Management Specialist
Baker Properties
09.2018 - Current
Interviewer
McGuire Research Services
07.2016 - 09.2018
Acting Caregiver
05.2008 - 06.2018
Teller
The Money Tree
03.2006 - 04.2008
Retention Specialist & Customer Service
TrafficPower.com
03.2003 - 01.2006
Customer Service Rep & Retail Sales
Radio Shack
09.2001 - 10.2002
Bookkeeping - Finance
Antelope Valley College
Operation Specialist -
Seaman, US Navy, Battleship Missouri
G.E.D. -
Inland Empire, US Job Corps
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