Michael Belcuore
Middlesex,NJ
Summary
Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Overview
44
44
years of professional experience
1981
1981
years of post-secondary education
Work History
General Manager
Nissan City of Springfield
Springfield, NJ
05.2025 - 01.2026
- Managed daily operations to ensure efficient dealership performance.
- Coordinated staff schedules to optimize customer service and sales coverage.
- Oversaw inventory management, ensuring accurate stock levels and timely orders.
- Trained new employees on company policies and best practices for customer interaction.
- Implemented marketing strategies to promote vehicle sales and service offerings.
- Facilitated communication between departments to support seamless operations.
- Analyzed customer feedback to improve service quality and enhance satisfaction.
- Enforced compliance with safety regulations and company standards in all activities.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Executive Manager
Nissan of North Plainfield
North Plainfield, New Jersey
04.2023 - 04.2025
- Oversaw daily operations to ensure efficient workflow and high service standards.
- Managed team performance through regular coaching and feedback sessions.
- Developed and implemented process improvements to enhance customer satisfaction.
- Coordinated training programs for new employees on company policies and procedures.
- Facilitated communication between departments to streamline operations and resolve issues.
- Maintained inventory levels by monitoring stock and placing timely orders.
- Cultivated relationships with customers to foster loyalty and repeat business.
- Assisted in developing marketing campaigns that increased brand awareness in target markets.
Executive Manager
Freehold Nissan
Freehold, New Jersey
02.2020 - 04.2023
- Led operational teams to enhance customer service and satisfaction.
- Developed and implemented strategic plans for dealership growth and profitability.
- Managed staff training programs to improve team performance and efficiency.
- Evaluated market trends to inform business strategies and competitive positioning.
- Guaranteed overall delivery and quality of unit's offerings to customers.
- Assisted in developing marketing campaigns that increased brand awareness in target markets.
General Manager/Sales Executive Manager
Nissan of North Plainfield
North Plainfield, New Jersey
09.2005 - 09.2019
- Managed staff recruitment, training, and performance evaluations effectively.
- Developed strategic marketing initiatives to boost dealership visibility and sales.
- Oversaw daily operations to enhance customer service and satisfaction.
- Implemented training programs to improve team skills and operational efficiency.
- Analyzed financial reports to inform budget decisions and resource allocation.
- Coordinated with vendors to ensure timely inventory management and supply chain flow.
- Led community engagement efforts to strengthen local partnerships and brand presence.
- Ensured compliance with industry regulations and company policies consistently.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Owner/Operator
MEB Motors
Parlin, New Jersey
11.1995 - 09.2004
- Managed day-to-day operations of automotive service and repair shop.
- Oversaw customer service to ensure satisfaction and loyalty.
- Utilized inventory management systems to track parts and supplies.
Finance Manager
Willow brook Nissan
Totowa, New Jersey
02.1982 - 11.1995
- Oversaw budgeting and forecasting activities to align with corporate financial goals.
- Developed cash flow strategies to optimize liquidity and minimize financial risks.
- Managed financial reporting process for dealership operations and performance analysis.
- Completed day-to-day duties accurately and efficiently.
- Identified needs of customers promptly and efficiently.
Education
Bound Brook High School
Bound Brook, NJSkills
- Inventory management
- Budgeting and forecasting
- Staff training
- Customer relationship management
Accomplishments
- Nissan Global Award Winner
- GTR certification
- Sales and service Training Nissan
- DMS -CDK,Dealer Track,Reynolds and Reynolds
- CRM- Eleads, Vin solutions
Timeline
General Manager
Nissan City of Springfield
05.2025 - 01.2026
Executive Manager
Nissan of North Plainfield
04.2023 - 04.2025
Executive Manager
Freehold Nissan
02.2020 - 04.2023
General Manager/Sales Executive Manager
Nissan of North Plainfield
09.2005 - 09.2019
Owner/Operator
MEB Motors
11.1995 - 09.2004
Finance Manager
Willow brook Nissan
02.1982 - 11.1995
Bound Brook High School