Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Benoit

Camanche,IA

Summary

Knowledgeable with solid background in retail operations and customer service, consistently ensuring accurate transactions and positive customer interactions. Proven ability to manage high-volume transactions efficiently and resolve issues promptly. Demonstrated strength in cash handling and communication skills.

Overview

20
20
years of professional experience

Work History

Cashier

Walgreens
06.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.

Manager

Northend Sweets and Treats
04.2024 - Current
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Addressed and resolved customer service issues to establish trust and increase satisfaction.
  • Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
  • Reduced food waste by closely monitoring inventory levels and implementing effective ordering procedures.
  • Delivered exceptional guest experiences through diligent oversight of daily operations, addressing concerns promptly and professionally.

Manager

Kwik Star
04.2005 - 04.2024
  • Managed and motivated employees to be productive and engaged in work.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Controlled labor hours and inventory costs through hands-on management and proactive changes.

Education

High School Diploma -

Clinton High School
Clinton, IA
05.1986

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Staff management
  • Task delegation

Timeline

Cashier

Walgreens
06.2024 - Current

Manager

Northend Sweets and Treats
04.2024 - Current

Manager

Kwik Star
04.2005 - 04.2024

High School Diploma -

Clinton High School

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