Michael Brady
Newnan,GA
Summary
Dynamic District Sales Manager with a proven track record at Rack Room Shoes, excelling in sales strategy development and team leadership. Expert in revenue growth and relationship management, consistently exceeding targets while enhancing customer satisfaction. Adept at staff training and development, fostering talent for future leadership roles.
Overview
31
31
years of professional experience
Work History
District Sales Manager
Rack Room Shoes
Peachtree City, GA
04.2004 - Current
- Collaborated closely with other district managers to share best practices, learnings, and drive overall success of the organization.
- Improved team performance by providing regular coaching, training, and mentoring to sales representatives.
- Increased sales revenue by developing and implementing effective sales strategies for the district.
- Exceeded annual sales targets through strategic planning, territory optimization, and customer relationship building.
- Recognized potential talent within the team members early on; mentored them into higher positions in the organization over time.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Grew YOY sales Number% by consistently meeting and exceeding quotas.
- Analyzed data trends to monitor performance metrics and develop actionable insights for continuous improvement efforts.
- Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
Keyholder Supervisor
Media Play
Morrow, GA
08.1998 - 03.2004
- Completed store opening and closing procedures.
- Counted out cash drawers and balanced totals.
- Updated store displays frequently to maintain freshness in presentation while highlighting key products or trends effectively.
- Improved customer service by projecting friendly and knowledgeable attitude.
- Managed daily store operations, including opening and closing procedures, cash handling, and staff scheduling.
- Trained and mentored new employees.
- Enhanced store sales by implementing effective visual merchandising strategies and product placement.
- Maintained a clean, organized store environment that was conducive to an enjoyable shopping experience for customers.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Streamlined inventory management processes for increased efficiency and reduced stock discrepancies.
Manager
McDonald’s
Fairburn, GA
01.1994 - 07.1998
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Education
Diploma -
Riverdale High School
Riverdale, GA06.1995
Skills
- Sales team leadership
- Sales presentations
- Goal setting
- Sales expertise
- Territory management
- Relationship building and management
- Sales analysis
- Customer service management
- Staff management
- Revenue growth
Websites
Accomplishments
- Supervised team of 160 staff members.
- Several years of over 10% sales increases for the year.
Timeline
District Sales Manager
Rack Room Shoes
04.2004 - Current
Keyholder Supervisor
Media Play
08.1998 - 03.2004
Manager
McDonald’s
01.1994 - 07.1998
Diploma -
Riverdale High School