MICHAEL BUTLER
Mesa,AZ
Summary
- Experienced professional with a proven track record in quickly grasping new tasks, demonstrating strong work ethics, self-discipline, and dedication to completing assignments.
- Over ten years of managerial experience.
- Three years of military service as complex system crewmen.
- Trained and skilled in the areas of teamwork, self-discipline, computer operation, and communication skills.
- Granted a SECRET clearance.
- Supervised and trained individuals in daily job requirements.
- Performed inventories, ordered, received and distributed parts and equipment.
- Recognized through awards as thorough, level-headed individual with a hard working mentality and excellent leadership.
Overview
25
25
years of professional experience
Work History
Support Manager/ Team Lead
Wal-Mart
Ogden, UT
07.2012 - Current
- Supervised received food and beverage deliveries, checking delivery contents to verify product quality and quantity
- Established standards for personnel performance and customer service
- Provided employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes
- Trained employees in job duties and company policies
- Evaluated employees’ job performance and conformance to regulations and recommend appropriate personnel action.
Task Leader
U.S. Army
Fort Sill, OK
04.2009 - 06.2012
- Established and maintained a complex weapon system computer data base
- Input and transmitted data as required
- Personally supervised 3-6 individuals to ensure all duties were performed to standards in a timely manner
- Confidently dispatched important decisions under severe time restraints with precision accuracy
- Insured personnel needs were met such as safety issues, mail, food, and morale.
Support Manager
Wal-mart
Ogden, UT
03.2006 - 03.2009
- Supervised received food and beverage deliveries, checking delivery contents to verify product quality and quantity
- Established standards for personnel performance and customer service
- Provided employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes
- Trained employees in job duties and company policies
- Evaluated employees’ job performance and conformance to regulations and recommend appropriate personnel action.
1st Assistant Manager
Arby’s
Ogden, UT
01.2000 - 03.2006
- Monitored food preparation methods, portion sizes, and presentation of food to ensure that food was prepared and presented in an acceptable manner
- Counted money and made bank deposits
- Scheduled and received food and beverage deliveries, checking delivery contents to verify product quality and quantity
- Maintained food inventories and kept inventory records
- Scheduled staff hours and assign duties
- Established standards for personnel performance and customer service.
Education
Certificate - Company Intelligence Support Team
U.S. Army
Fort Sill, OK01.2011
Certificate - Unit Armorer Course
U.S. Army
Fort Sill, OK01.2010
Certificate - 40 Hour Battalion Driver’s Training Course
U.S. Army
Fort Sill, OK01.2010
Certificate - Operation Security Fundamentals
U.S. Army
Fort Sill, OK01.2010
Diploma - Field Artillery Tactical Data Sys Specialist Course
U.S. Army
Fort Sill, OK01.2009
Certificate - Financial Readiness Training for First Term Soldiers
U.S. Army
Fort Sill, OK01.2009
Diploma - Adult Education
Two Rivers High School
Ogden, UT01.2006
Skills
- Employee Development
- Policy Enforcement
- Records Management
- Work Planning and Prioritization
- Performance Management
- Performance Evaluations
- Teamwork and Collaboration
- Staff Training
- Problem-Solving
- Customer Service
- Continuous Improvement
- Leading Team Meetings
- Customer service expertise
- Conflict Management
- Schedule Coordination
- Team Development
- Training and mentoring
Timeline
Support Manager/ Team Lead
Wal-Mart
07.2012 - Current
Task Leader
U.S. Army
04.2009 - 06.2012
Support Manager
Wal-mart
03.2006 - 03.2009
1st Assistant Manager
Arby’s
01.2000 - 03.2006
Certificate - Company Intelligence Support Team
U.S. Army
Certificate - Unit Armorer Course
U.S. Army
Certificate - 40 Hour Battalion Driver’s Training Course
U.S. Army
Certificate - Operation Security Fundamentals
U.S. Army
Diploma - Field Artillery Tactical Data Sys Specialist Course
U.S. Army
Certificate - Financial Readiness Training for First Term Soldiers
U.S. Army
Diploma - Adult Education
Two Rivers High School