Michael Cabral
Taunton,MA
Summary
Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
2
2
Languages
4
4
years of post-secondary education
28
28
years of professional experience
Work History
Store Manager
Speedway
Raynham, Massachusetts
03.1999 - Current
- Managed Speedway convenience store operations, including fuel, food service, and retail sales.
- Supervised associates during shifts, assigning tasks to ensure adherence to customer service standards.
- Scheduled staff coverage for store hours, holidays, and peak traffic periods.
- Trained team members on cash handling, POS procedures, and safety policies.
- Resolved customer complaints and service issues to enhance customer experience and retention.
- Established customer service standards and monitored staff compliance.
- Reviewed customer feedback to identify operational improvements that increased customer satisfaction.
Facility Operator
Our Lady of Lourdes school
Taunton, Massachusetts
11.1998 - Current
- Inspected boilers, lights, locks, and equipment for safe operation.
- Repaired plumbing, fixtures, and minor building issues across campus.
- Responded to maintenance requests from teachers, staff, and students.
- Maintained school facilities, classrooms, and common areas for daily use.
- Secured buildings, checked entrances, and supported after-hours school access.
Education
High School - Carpentry
Bristol Plymouth Technical School
Taunton, MA 09.1992 - 05.1996
Skills
- Cash management
- Staff scheduling
- Inventory control
- Customer service
- Team leadership
- Problem solving
- Reliable
Languages
English
Native/ Bilingual
Portuguese
Native/ Bilingual
Timeline
Store Manager
Speedway
03.1999 - Current
Facility Operator
Our Lady of Lourdes school
11.1998 - Current
High School - Carpentry
Bristol Plymouth Technical School
09.1992 - 05.1996