Michael Campanella
Lawrenceburg ,TN
Summary
Dynamic professional with extensive experience in patient registration and insurance verification at North Mississippi Medical Center. Proven problem-solver skilled in optimizing workflows and enhancing patient satisfaction. Adept at training staff and implementing process improvements, ensuring compliance with healthcare regulations while maintaining confidentiality and accuracy in data management.
Overview
12
12
years of professional experience
Work History
Registration Clerk
North Mississippi Medical Center
01.2018 - Current
- Assisted patients in completing registration forms, addressing inquiries to enhance customer satisfaction.
- Maintained confidentiality of patient information while adhering to HIPAA guidelines during all interactions.
- Collaborated with medical staff to verify insurance details, minimizing delays in patient care services.
- Processed patient registrations efficiently, ensuring accurate data entry and compliance with healthcare regulations.
Owner
Campanella Washing
01.2015 - Current
- Completed registration paperwork, verifying accurate patient information.
- Answered patient questions and inquiries regarding registration process and documentation.
- Provided training to new registration clerks on policies, procedures, and best practices for maintaining an efficient workflow within the department.
- Managed high call volumes while accurately scheduling appointments and directing calls to appropriate departments as needed.
- Managed daily operations to ensure efficient washing processes and high-quality service delivery.
Insurance Verification Specialist
Elite Medical Scribes - Regions Hospital
01.2014 - 01.2018
- Utilized electronic health record systems to update and manage patient information accurately.
- Scheduled appointments for patients, optimizing clinic workflow and reducing wait times for services.
- Trained new staff on registration procedures and software use, fostering a collaborative work environment.
- Implemented process improvements that streamlined registration workflow and enhanced operational efficiency.
Education
High School Diploma -
East Webster High School
Maben, MSSkills
- Problem-solving
- Patient registration
- Payment processing
- Registration data intake
Timeline
Registration Clerk
North Mississippi Medical Center
01.2018 - Current
Owner
Campanella Washing
01.2015 - Current
Insurance Verification Specialist
Elite Medical Scribes - Regions Hospital
01.2014 - 01.2018
High School Diploma -
East Webster High School