Registration Clerk
Community Health Center of Southeast Kansas
Columbus, KS
03.2022 - Current
- Processed patient registrations and verified insurance information.
- Carefully checked insurance information for benefits coverage and input pre-authorization documents into system.
- Processed patient registration forms, collected fees, and issued receipts for services rendered.
- Maintained confidential patient records according to HIPAA guidelines.
- Maintained accurate patient records and updated databases regularly.
- Managed appointment scheduling and coordinated with healthcare providers.
- Assisted with scheduling appointments based on provider availability.
- Worked with nurses and other clinic staff to process patients and direct to appropriate departments.
- Assisted patients with inquiries regarding services and procedures.
- Provided guidance and support to visitors throughout the registration process.
- Explained forms and documents to patients, guardians and family members, distributing copies and confirming comprehension.
- Trained new staff on registration processes and software systems.
- Assisted with training new staff members on proper procedures related to registering patients.
- Collaborated with medical staff to streamline administrative workflows.
- Ensured compliance with health regulations and confidentiality standards.
- Processed cash, debit and credit card payments for services rendered and printed receipts detailing services.
- Performed data entry tasks to update patient information in the system.
- Asked clients detailed questions to gather necessary information for accurate paperwork processing.
- Scanned documents and insurance cards to include in patient charts.
- Advised patients of monies required to be paid prior to services.
- Cross-referenced existing databases to verify accuracy of new information entered into system.