Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Cardarelli

Gladstone,OR

Summary

I am a people leader with a focus on building a positive culture and environment while achieving top results. Creating consistency in business success through the use of world class operations, effective systems, clear communication and skill development. I have 7 years experience as a District Manager and 10 years as a General Manager. I thrive on overcoming challenges and developing people while tackling business challenges with an analytical and teamwork approach. I am a proud father, loving husband, and family focused. I am a change leader, team player, and am always striving to grow and improve.

Overview

14
14
years of professional experience

Work History

Area Leader

7-Eleven
10.2023 - Current
  • Lead team of 10+ Store Leaders in OR/WA/CA to achieve profitability, expense control, brand standards, effective communication, operational excellence and team development.
  • Ensure top to bottom P&L success of $35M+ portfolio, managing all aspects that impact financial performance. This includes managing revenues, expenses, and profits, and making strategic decisions to increase profitability. Analyzing financial reports, implementing processes, generating new revenue ideas, and implementing cost-saving procedures.
  • Hire, train, develop and lead people to achieve results across diverse programs and directives. Working in a fast paced and constantly changing environment. Engaging leaders to build excitement and energy in achieving results.
  • Impact market results as a peer leader. Support ML in any and all directives to achieve team success. Oversee market during ML time off. Take on and support SME roles in RI/Brand standards, Vault, RIS and Food.

District Manager

Sky Zone
02.2021 - 10.2023
  • Managed operations for 6+ park locations in the Northwest, oversee P&L valued at $30M, and achieve key metric scores at top % of company in guest experience NPS & OSAT, membership program, and party experience.
  • Led and developed a team of 6+ store managers responsible for over 550+ personnel, ensured compliance with customer service standards across the district, and provided leadership and guidance to enhance operational efficiency.
  • Coordinated with management teams to execute district-wide initiatives for key business priorities such as guest experience, party execution, and membership program.

Cloud Support Engineer

Amazon Web Services AWS
01.2020 - 02.2021
  • Supported enterprise level developers world wide in the use of AWS developer services. Teach, train and problem solve over 80 tech services.
  • Collaborated with team to provide exceptional solutions for customers. Cross departmental experience collaborating to resolve customer needs.
  • Achieved metric goals while maintaining a customer rating score of 4.9+ out of 5.0.

General Manager/District Manager

Starbucks
05.2011 - 01.2020
  • 5 years multi unit experience leading 5+ locations. Each location averaging over $2.5 million per year. Contributed to district as a leader and mentor.
  • Launched, taught and trained many company programs throughout several districts.
  • Led inclusive teams of 30-60 partners while maintaining a culture and experience of warmth and belonging.
  • Developed and directed people leaders to create world class experiences consistently.
  • Planned and prioritized, business acumen and problem solving, culture and effective communication and coaching for performance and development.

Education

Associate of Arts - Culinary Arts

Le Cordon Bleu
Cambridge, MA
12-2011

Associate of Science - Software Engineering

General Assembly
Denver, CO
12-2021

Skills

  • Tactical business planning
  • Infrastructure expansion
  • Consulting
  • Multi-unit management
  • Market research
  • Interpersonal communication
  • Business development
  • Workforce development
  • Budget management
  • Operations improvements

Timeline

Area Leader

7-Eleven
10.2023 - Current

District Manager

Sky Zone
02.2021 - 10.2023

Cloud Support Engineer

Amazon Web Services AWS
01.2020 - 02.2021

General Manager/District Manager

Starbucks
05.2011 - 01.2020

Associate of Arts - Culinary Arts

Le Cordon Bleu

Associate of Science - Software Engineering

General Assembly

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